Jump-Start Your Sales
Become a specialist in your areas of interest through TravelAgentAcademy.com

You can jump-start your sales and become a specialist on particular destinations, hotels/resorts, tours, cruises and more by participating in any of the 40-plus Travel Agent Academy courses and monthly webinar programs. New programs are added frequently, so check the listings often at TravelAgentAcademy.com and TravelPulse.com/webinars.
DESTINATION EDUCATION
Anguilla (Coming Soon)
Learn about warm and welcoming Anguilla, tucked away in the northeastern Caribbean. Embraced by 33 spectacular white-sand beaches and breathtaking turquoise seas, vacations here are casual and easy, a unique blend of high style and low-key elegance, and the best of the good life set to a slow and casual island tempo.
Aruba
The Aruba Certified Expert (ACE) program is designed to assist you in creating the right Aruba vacation match (where to stay, what to do, how to enjoy the best of what Aruba has to offer) for each client. When you do this, your clients will have fond memories to last a lifetime and you will be rewarded with repeat business to Aruba for years to come.
The Islands of The Bahamas (NEW)
Using the resources provided in the Islands of The Bahamas Specialist campus, you will be able to attract new clients and provide a higher satisfaction level for existing customers by following three easy steps – Choosing the Right Island, Choosing the Right Venue and Choosing the Right Experience. This will allow you to match each one of your clients with the best possible vacation experience.
Belize (Coming Soon)
Belize, on the east coast of Central America, is located in the heart of the Caribbean Basin. Learn how to help your clients experience a different reality. From reefs to jungles to beaches to the mysteries of the ancient Maya, Belize has it all.
Cancun’s Treasures of the Caribbean
One of the longest-standing online education initiatives in the industry, this course provides you with insightful sales tips, region-wide coverage of attractions (eco-parks, Mayan culture, nearby islands), excellent area maps and more. Consumer leads from www.cancun.travel help you close more sales.
Catalonia and Barcelona, Spain
Spectacular beaches and resorts, mountain scenery, world-class gastronomy, the works of famous artists such as Gaudí and Dalí, fascinating architecture, World Heritage Sites, Barcelona (its capital city) all contribute to making Catalonia the most popular tourist region of Spain.
Chile (Recently Updated)
This rising South American destination is a showcase of spectacular landscapes and once-in-a-lifetime experiences. The five-chapter course provides detailed maps, sample itineraries, extensive supplier directories and information on experiencing the “desert to glacier” splendor unique to Chile. The all-new Bonus Booster pays graduates for every Chile booking made!
Greater Fort Lauderdale
Discover fresh, vibrant Greater Fort Lauderdale – its “casual chic” atmosphere, “water culture,” strong value for the dollar, and surprisingly diverse range of attractions.
Hawaii (Affiliate Program)
This online educational program delivers in-depth insights into the Hawaiian Islands, as well as valuable sales tips and benefits. You can take it anytime, and at your own pace, to become a booking pro.
Houston (Coming Soon)
Find out why this city that has earned its position on several “best of” lists, including the Travel + Leisure roundup of America’s Favorite Cities and the Hotwire.com index of most affordable U.S. vacation destinations.
Jamaica (NEW)
This course will transform you into a Jamaica Travel Specialist. Whether you’re selling destination weddings, family getaways or special-interest niches like bird watching or adventure, you will find useful selling tips and product information. By participating in the One Love incentive program, you may redeem points earned by recording your bookings.
Japan (NEW Master’s Course Coming Soon)
Japan’s endless attractions include both modern and ancient treasures, along with a natural beauty all its own. Learn about its historic monuments, castles, shrines and museums, colorful festivals and unique cultural, entertainment, dining and shopping experiences.
Jordan
Encourage your clients to discover Jordan, home to some of the world’s greatest archaeological finds. You’ll learn about its major touring regions and discover its cultural heritage, outdoor adventures, and health and wellness attractions. Two Master’s Courses will give you all you need to sell Jordan to your adventure and religion travel customers.
Los Cabos
Travel to Los Cabos is growing by an average of 7 percent every year. Why? Word is spreading about its amazing weather and dramatically beautiful scenery – a combination of beach and desert, Pacific Ocean and the Sea of Cortés – providing the backdrop for its growing number of impressive resort hotels.
Magic of Mexico
Since 1984, Magic of Mexico has been your trusted source for Mexico sales insights. Easy-to-share resources (maps, videos, study guides) are at your fingertips, along with consumer leads for graduates. The training program offers constant Mexico product updates. Leading Mexico hotel certification programs add sales incentives and free stays.
Malta
Learn about Malta: three glorious Mediterranean islands packed with pleasures – ancient towns and archaeological sites; expansive beaches and spectacular scenic vistas; award-winning diving experiences; and much more.
Nassau Paradise Island (NEW)
On Nassau Paradise Island life is easy. English is spoken, American dollars are on a par with the Bahamian dollar, the weather is beautiful and people are friendly. It is the closest world-class international beach resort to most cities in the U.S., and appeals to a vast spectrum of vacationers. This course provides an overview of these and many other reasons why Nassau Paradise Island should be high on your clients’ list of vacation destinations.
Puerto Rico
Learn how to go beyond selling fun in the sun, and discover Puerto Rico’s unique culture, history and wide variety of attractions within its 78 distinctive municipalities. This in-depth program assists you in selling to special interests, and rewards graduates’ sales efforts with a lucrative booking incentive program.
St. Augustine / Ponte Vedra
In St. Augustine, Ponte Vedra and the Beaches, your clients will not only find relaxation on some of Florida’s most beautiful stretches of oceanfront, but will also enjoy touring the historic sites in the nation’s oldest continuously occupied European settlement; experience a Crocodile Crossing zip line adventure; swim with the dolphins; take a boat tour; enjoy diverse and tasty cuisine; visit a winery; take a chocolate tour; play golf; rejuvenate at a world-class spa; and much more!
St. Maarten
Are you currently selling St. Maarten? Do you want to sell a little more? Experience amazing St. Maarten, part of a two-nation island that is the Culinary Capital of the Caribbean. Discover the island where European sophistication and raw island passion have fallen in love.
Sud de France (Affiliate Course)
The Sud de France Travel Academy is an easy, stress-free and efficient way to become a Sud de France specialist. The academy course has been designed to help travel planners sell the Languedoc-Roussillon-Midi-Pyrenees with the knowledge and confidence of a local.
Switzerland
This course will help you sell Switzerland to the first-time or repeat traveler. Switzerland is ideal for active vacations, and delivers unforgettable experiences and unique accommodations. You’ll receive practical information on identifying potential travelers, find out how to sell the country according to your clients’ special interests and learn how and where to travel in Switzerland.
Tenerife (Coming Soon)
In Tenerife, the largest of Spain’s Canary Islands, visitors find the climate of San Diego, the beaches and volcanic landscape of Maui, the nature of St. John, USVI, the culture of Spain, and so much more. The information and resources offered in this course will make selling this glorious island easy.
HOTEL/RESORT EDUCATION
Atlantis, Paradise Island
Learn about Atlantis, a unique 170- acre island vacation destination, with unparalleled entertainment and awe-inspiring recreation: six distinctive resorts, serving a wide range of budgets and personalities; 141 acres of spectacular water attractions; the world’s largest open-air Marine Habitat; the largest casino in the Caribbean; three celebrity chef restaurants; and much more!
Fiesta Americana
These lessons feature Fiesta Americana’s top eight leisure and adventure resorts located in Cancun, Cozumel, Costa Maya, Los Cabos and Puerto Vallarta. They comprise all-inclusive options and high-end EP resorts. Learn about Fiesta Americana’s Agent Cash Incentive program and more ways to benefit from selling these prestigious brands.
Grupo Presidente Hotels (Coming Soon)
Details to come.
MELIá PRO (Affiliate Course)
The MELIá PRO training program is an online game for travel professionals. Have fun, while learning about Meliá Hotels International’s brands and wide-ranging locations.
OASIS Hotels & Resorts
Oasis loves agents, and with OasisConnect you’ll receive everything you need to offer more, sell more and make more — all in one place. Find the perfect Oasis property for your Cancun- and Tulum-bound clients. Maximize your earnings and get special incentives and bonuses available only through Oasis Connect Specialist.
Palace Resorts
Learn about Palace Resorts, a pioneer of the all-inclusive concept when it launched operations with the Beach Palace in 1985. Palace Resorts has evolved into a company that sells five-star all-inclusive vacations at its oceanfront resorts in Cancun, Cozumel, Isla Mujeres and Riviera Maya, Mexico.
Palladium Hotel Group
Learn how to convey the essentials about Palladium Hotel Group’s portfolio of brands and find in-depth information on amenities and experiences at The Royal Suites by Palladium (Palladium’s most luxurious and exclusive all-inclusive concept) and Grand Palladium Hotels & Resorts (all-inclusive, five-star beachfront properties). Included are the key selling points for destination weddings and honeymoons, families and spa-lovers.
RIU Hotels & Resorts
This course will equip you to sell RIU Hotels & Resorts in Mexico, Central America and the Caribbean. You’ll learn about RIU’s three brands (Riu Palace, Riu Classic and Riu Plaza) and how each targets a distinct client audience. Learn key facts about over 40 properties in this fun, interactive engagement about all things RIU.
Starwood Hotels (Coming Soon)
Details to come.
Velas Resorts (Affiliate Course)
Join the Velas Expert Program to become an expert on its luxury properties. You’ll earn cash for each reservation made directly through tour operators and consortia and/ or get extra-special rates for the resorts you choose to study.
CRUISE EDUCATION
Scenic (Affiliate Course)
You will learn how to describe Scenic’s unique features and amenities that deliver a five-star, all-inclusive luxury river cruise experience. The course teaches you to how to locate potential clients and use Scenic’s website and other resources to promote and sell the line’s luxury experiences.
Windstar Cruises
Learn about Windstar’s expanded and revitalized fleet of yachts; find out the differences between Windstar’s yacht style of cruising vs. larger ships; understand its unique value proposition for your clients; the onboard experience; the itineraries; and its sales and marketing resources.
TOUR OPERATOR EDUCATION
Tauck
Since its founding in 1925, Tauck has been defined by a set of core values, shaped by the belief that “how you see the world matters.” The Tauck Specialist Program will help you become familiar with the breadth of Tauck’s travel experiences – and how to expand your portfolio of clients who travel with Tauck again and again.
USTOA
Learn about the United States Tour Operators Association (USTOA), its membership, and why this organization is important to you and your customers. The course gives you a primer on the diverse tour and vacation packages available through USTOA Active Members; informs you about the unique attributes of these products that provide significant added value to your clients’ vacations; helps you match the tour conversation to each customer’s needs and travel style; and more.
AIRLINE EDUCATION
Aerolineas Argentinas (Coming Soon)
Details to come.
American Airlines Vacations
In just two brief chapters, you’ll learn about the advantages of booking American Airlines Vacations – for you and your clients.
SEE MORE: Become a Jordan Specialist on Travel Agent Academy!
Find out about the updated travel agent portal, gain assistance with the booking process and discover how to maximize your commissions.
INSURANCE EDUCATION
Allianz Global Assistance
In this course you’ll learn why Allianz should be your preferred travel insurance provider for your customers; ways you can provide better protection for your customers, as well as maximize your earnings potential; key tactics you can use in the insurance sales process; and more.
Starr Assist
As a certified seller of Starr Assist Travel Insurance, you’ll be able to offer your clients the travel insurance policy that best fits their travel needs. You’ll receive assistance and concierge services designed to streamline travel planning, and immediate, direct 24/7 access to Starr Assist’s caring and committed professional team around the world.
ENTERTAINMENT/SERVICES EDUCATION
Dolphin Discovery
Dolphin Discovery is the No. 1 swim-with-dolphins company in the world, with 16 “dolphinariums” in the most relevant destinations in Mexico and the Caribbean. Learn about the Dolphin Royal Swim, designed to exceed all your clients’ expectations.
LEGOLAND Resorts – North America
This four-chapter course allows you to enhance your clients’ vacation experiences with informed recommendations for bookings at such top entertainment locations as LEGOLAND Florida and LEGOLAND California, Madame Tussaud’s, SEA LIFE, Orlando Eye and The San Francisco Dungeon.
Experiencias Xcaret (Recently Updated)
If you send clients to Cancun, Isla Mujeres or the Riviera Maya, chances are they have or will visit one of our parks. Why not pre-sell the tickets, get your clients the best possible price, earn a commission, and ensure they go to the right park and enjoy the many activities we have to offer? This course will make the sales process easy and allow you to answer your customer’s questions with confidence, and determine which park best fits their needs.
WorldBrowser
You will learn how to make this most innovative new resource for travel professionals work to help you grow your business and target sales horizons you may never have considered possible.
TRAVELAGENTACADEMY.COM: A Look at some of the benefits
A wide range of benefits is offered to graduates. For qualifying members, all include credits from ACTA (Canada) and many include credits from The Travel Institute. A number of sponsors feature specialist graduates on their consumer websites. Some offer booking rewards programs and priority listing of specialists for future fam trips. Other rewards are offered, depending on the particular course. Check the individual websites for full details.
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