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What is one step you vow to take in 2019 to build your travel business? Make more cold calls? Use Facebook ads? Participate in more community fairs and shows? Charge/eliminate service fees?

—I vow to do more networking. I want to do at least six vendor events. I also vow to commit to building my list and actively communicating with my audiences. – Tyonne Boyd, My Luxurious Getaway, Spring, Texas

—I will be joining a Women’s Networking Alliance here in California. They only allow one type of business per chapter. – Mikki Fillhouer, Blossom Hill Travel, San Jose, Calif.

—I am working to get better known in my community, so my plan for 2019 is to place postcards in my co-op building, go to community events and walk around to local businesses that match my target clientele and talk to them about possible collaborations. I am also developing a follow-up system for incoming leads so that even when I am swamped, all leads are followed up on. – Tammy O’Hara, Million Miles Travel Agency, Brooklyn, N.Y.

—Be visible—talk with people in person [about] how I support them on trips. – Donna West, Lighthouse Travel & Tours, Santa Clara, Calif.

—This New Year, I vow to take more photos when I visit places. I vow to register all of my new customers. – Tamara Gillespie, What Occasion...Travel, Richmond, Va.

—I had started charging service fees at one time but decided to eliminate them. For one, service fees have to be disclosed to your client, where markups do not. Markups become the new charge on the trip and shows as such. It then is added as part of your commission in the end. I want to create good relationships, which will result in return business and referrals because of the way I worked with the client, and that is my ultimate goal. – Dale Brown, D’s Travel Plus powered by Pro Travel Network, Baltimore, Md.

—I am working to get better known in my community, so my plan for 2019 is to place postcards in my co-op building, go to community events and walk around to local businesses that match my target clientele and talk to them about possible collaborations. – Tammy O’Hara, Million Miles Travel Agency, Brooklyn, N.Y.