Spirit Airlines Tops (Bottoms?) Another List
Airlines & Airports Rich Thomaselli April 29, 2014

Poor Spirit Airlines just can’t catch a break with the flying public.
Mere weeks after one report said passengers who fly the Miramar, Fla.-based carrier were most likely to complain, a new poll suggests Spirit has the rudest flight attendants.
Maybe the two go hand-in-hand?
The poll, conducted by the travel website airfarewatchdog.com, surveyed more than 3,400 flyers and asked which airline had the rudest flight attendants. Spirit garnered a whopping quarter of the vote:
Spirit - 26 percent
Air Canada - 14 percent
Frontier - 11 percent
Virgin America - 9 percent
Allegiant - 8 percent
United - 7 percent
US Airways - 7 percent
American - 5 percent
AirTran - 3 percent
Delta - 3 percent
Hawaiian - 3 percent
JetBlue - 3 percent
Alaska - 1 percent
Southwest - 1 percent
The results of the poll were weighted by number of passengers flown between January and October 2013 to account for the fact that larger airlines will naturally have a bigger response
That Spirit garnered so much dislike is not surprising. According to a report released earlier this month by the U.S. Public Interest Research Group (PIRG), Spirit Airlines passengers are most likely to complain about their experience, as the carrier generates the most complaints for its size and generates an increasing number of complaints each year. Spirit generates approximately three times more complaints per passenger than any other airline.
The surprise was the poor finish by Air Canada and Virgin America, two airlines generally well-received by flyers.
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