Executive Moves at Four Seasons Hotels and Resorts
People March 24, 2014

Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company, continues to create leadership opportunities for key talent with the promotion of Christian Clerc, Regional Vice President and General Manager of
In his new role based in Dubai, Clerc will lead hotel operations across EMEA and report to Christopher Norton, Executive Vice President, Global Product and Operations and support the company’s increased focus on product and service differentiation.
Born and educated in Switzerland and a graduate of the prestigious Ecole hôtelière de Lausanne in Switzerland, Clerc worked at a variety of hotels in destinations across Europe, including Rome and Paris, before joining
Four Seasons has also announced the promotion of Christopher Norton to the newly created role of Executive Vice President, Global Product and Operations.
Effective April 1, 2014, the position includes responsibility for worldwide hotel operations, product, design, construction and procurement. Under Norton’s oversight, product and service delivery will be further integrated to increase opportunities for differentiation as Four Seasons extends its global leadership position.
The appointment builds on Norton’s extensive industry experience, including 25 years with Four Seasons, most recently serving as President Hotel Operations, Europe, Middle East and Africa, a role that included the operational oversight of all Four Seasons properties in the region.
“Chris is a visionary leader who has helped enhance the quality of our product across the region while staying true to the values that have been central to the company’s success,” said Allen Smith, President and CEO, Four Seasons Hotels and Resorts.
“The creation of this new role reflects our increased focus on product and service differentiation and long-term growth as we continue to align leadership talent with key business priorities. It is a role that recognizes the significant contributions that Chris has made — and will continue to make — in strengthening our industry-leading position.”
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