With their smart phone as a key, self-service check-in and booking available 24/7, all guests at HTL can enjoy an easy and personalized hotel stay.
Inspired by the best booking and e-commerce platforms of today, HTL is launching a 24/7 booking and check-in system to simplify the hotel experience.
It is easy to check in at HTL. The guests can choose if they want to check in while on their way and receive the room key directly in their mobile phone, or if they rather use the hotel's check-in tablet, to receive a key card. Either way, there is no more queuing at a reception.
The smartphone app which provides the room key also provides hotel information and a city guide.
It is now being tested and will be available for use starting this spring. HTL has chosen Zaplox as their partner for mobile keys, since their solution offers much of what guests require, and is compatible with platforms like iOS and Android. The system for the communication between mobile keys and locks uses the latest energy saving Bluetooth low energy standard, BLE.
"To handle keys via mobile phones is a breakthrough in the hotel industry. Key apps open up new possible ways to communicate with guests and will offer them a positive experience already before they arrive at the hotel." says Magnus Friberg, CEO at Zaplox.
To make the stay even smoother, HTL has completely removed the check-out process. This is possible since the stay is pre-paid.
Digital platforms with a focus on quality
All digital platforms have been created by revising the existing hotel solutions, removing the old and traditional ways with an eye towards the industries that are best at e-commerce and smart check-in. From this, a new user-friendly platform was created as an innovation for its industry, with a simplified booking flow, clear pricing and simple check-in.
To HTL high quality in all details is fundamental, and the digital experience is no exception.
"We have focused on improving the traveler's experience and on providing the information they want, while having the courage to remove any unnecessary details. These are key values for HTL as a whole, including our digital platforms," said Gül Heper, commercial manager at HTL hotels.
SOURCE: HTL Hotels press release
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