Last updated: 11:01 AM ET, Tue September 06 2016

Computer Glitch Causing Delays, Cancellations for British Airways

Impacting Travel | Donald Wood | September 06, 2016

Computer Glitch Causing Delays, Cancellations for British Airways

Photo Credit: British Airways

A worldwide computer glitch in the check-in systems for British Airways has caused massive delays and cancellations for travelers Tuesday.

According to The Associated Press, British Airways has issued an apology to all travelers impacted by the delays associated with the computer failure, which is the airline’s second check-in systems failure of the year. is reporting as of 10 a.m. ET that 232 British Airways flights have been delayed—26 percent of the airline’s total flights for Tuesday—and another seven have been canceled outright.

Officials from British Airways announced that travelers are now being checked in at Heathrow and Gatwick Airports in England, but customers should expects slower service as the computer issues continue to be fixed.

In July, British Airways also faced delays as another check-in systems glitch caused major problems. The airline completed the installation of a new systems rollout earlier this year, and is now encouraging customers to check in online before arriving at the airport.

The British Airways computer failure comes just weeks after Delta Air Lines suffered an outage that forced the cancellation and delays of thousands of flights. The problem for Delta was a fire at the airline’s headquarters which resulted in massive outage of its computer systems.


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