PHOTO: A Delta Boeing 747-451 airplane. (Photo via Flickr/ikarasawa)
Following a massive storm Wednesday which hit Atlanta, Delta Air Lines has announced that it was forced to cancel an estimated 3,000 flights this week.
According to the Atlanta Journal-Constitution, the storms which caused delays and cancellations at Hartsfield–Jackson Atlanta International Airport, Delta’s main hub, had passed already, but there were an additional 498 flights canceled Friday as the airline struggled to catch up to the demands.
Delta was also dealing with over 1,350 delayed flights, according to FlightAware.com at 4:10 p.m. ET.
Delta Air Lines COO Gil West called Wednesday’s storm “unprecedented” and apologized to customers as the carrier continued to get the planes and flight crews to the proper destinations. Passengers across the United States who are traveling with Delta have been asked to check the status of their flights before arriving at the airport.
The delays and cancellations extend far beyond Atlanta, though, as other major airports are reporting issues, including Detroit Metropolitan Airport, LaGuardia Airport, John F. Kennedy International Airport, Logan International Airport and more.
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For customers whose flights have been canceled, they will be eligible for a refund, and the airline is also offering to waive change fees for those who rebooked their plane rides.
With over 3,000 cancellations, this week’s travel woes surpassed the issues Delta Air Lines faced in August 2016 when 2,300 flights were canceled due to a power outage caused by a fire at a Delta data center in Atlanta. The 2016 issues ended up costing the airline an estimated $150 million.