Last updated: 12:09 PM ET, Thu May 28 2015

Which Hotel Chain Has the Best Wi-Fi Quality?

Travel Technology | Ryan Rudnansky | May 28, 2015

Which Hotel Chain Has the Best Wi-Fi Quality?

Photo courtesy of Hotel WiFi Test

Hotel WiFi Test, a website that aims to hold hotels accountable for different aspects of Wi-Fi, ranked hotel chains by Wi-Fi quality in a report released on Wednesday.

“The chain to which a hotel belongs is one of the best predictors of Wi-Fi performance,” according to a release. “Therefore, when travelers know how hotel chains are ranked overall, they can choose a specific hotel with better Wi-Fi even if they don't have information about the Wi-Fi quality in that hotel.”

Each hotel chain was rated based on how much of its portfolio delivered adequate Wi-Fi (a download speed of at least 3 Mbps and an upload speed of 500 kbps).

The result?

Drum roll please…

Nordic Choice, Radisson Blu and Renaissance take a bow, you are the top-rated hotel chains in Wi-Fi quality worldwide.

According to the Hotel WiFi Test report, 85 percent of Nordic Choice hotels offer adequate Wi-Fi. Radisson Blu and Renaissance (a Marriott brand) follow at 69 percent and 61 percent, respectively.

The top-rated hotel chains in Wi-Fi quality in the United States are, according to Hotel WiFi Test: Marriott Hotels & Resorts, Westin (courtesy of Starwood Hotels & Resorts) and Hyatt Hotels. Per the report, 47 percent of Marriott Hotels & Resorts properties offer adequate Wi-Fi, followed by Westin (46.1 percent) and Hyatt Hotels (45.7 percent).

On the other hand, it is worth noting that free Wi-Fi is offered at only 17 percent of the Marriott brand’s properties, and at 20 percent of Westin properties (this makes sense, considering free Wi-Fi leads to more bandwidth usage and a greater potential to slow down Wi-Fi speeds).

Kudos to Hyatt Hotels: The brand was not only ranked third in Wi-Fi quality, but it also offers free Wi-Fi at all of its hotels.

Eight hotel chains in the U.S. offered adequate Wi-Fi across at least 40 percent of their portfolio.

In Europe, Nordic Choice, Radisson Blu and Hilton Hotels & Resorts reigned supreme (interestingly enough, Hilton Hotels & Resorts was more trustworthy in terms of Wi-Fi quality in Europe than in the U.S.).

In Asia, InterContinental, Oberoi Hotels & Resorts and Marriott Hotels & Resorts were the top three chains in Wi-Fi quality, respectively.

Note: a download speed of 3 Mbps is the Netflix recommendation for SD-quality streaming; an upload speed of 500 kbps is the Skype recommendation for high-quality non-HD video calling.



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