Jamaica’s Top Airport Faces Challenges With Massive Influx of Tourists

Image: Travelers at Sangster Airport in Montego Bay, Jamaica. (Photo Credit: Brian Major)
Image: Travelers at Sangster Airport in Montego Bay, Jamaica. (Photo Credit: Brian Major)
Donald Wood
by Donald Wood
Last updated: 8:55 AM ET, Mon April 24, 2023

Staffing shortages and a massive influx of international travelers have resulted in long lines and even longer waits for passengers at Jamaica’s largest airport.

According to The Associated Press, Tourism Minister Edmund Bartlett said 1.18 million people arrived at Sangster International Airport in Montego Bay between January and March, marking a 94 percent increase compared to the same period of 2022.

The total reported by Bartlett is also a record high for Jamaica’s tourism high season.

The massive jump in tourism numbers resulted in “long queues and hours-long waits,” and Bartlett revealed officials are trying to speed up the process with better technology and ending the need to fill out paperwork upon arrival.

“The recovery has been stronger than anticipated and everybody all over the world is having difficulty with their airports because ... (many) of the workers have not come back,” Bartlett told The AP.

Prime Minister Andrew Holness said Sangster International is currently undergoing a $70 million modernization and expansion project scheduled to be completed by 2025, a move that he said would “make Jamaica more competitive with other countries in the region.”

The airport upgrade project is part of the Tourism Ministry’s plan to grow tourism to over five million visitors annually by 2025, a 35 percent increase from the 3.7 million travelers who arrived in 2022.

As part of the upgrades, Sangster International’s runway is being lengthened, the immigration hall and departure lounge will be expanded and at least 60 new self-service kiosks will be installed.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Donald Wood

Donald Wood

Managing Editor

Donald Wood is TravelPulse’s Managing Editor, bringing nearly 15 years of experience to the desk. He currently lives outside Philadelphia with his wife and two children.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!