by Donald Wood
Last updated: 8:05 AM ET, Thu December 5, 2024
As 2025 approaches, the Airlines Reporting Corp. (ARC) announced
the publication of New Distribution Capability (NDC) best practices.
The NDC best
practices were developed by the NDC Advancement Working Group, which
consists of airlines, global distribution systems (GDS), travel technology
providers, travel agencies, consolidators, and travel management companies
(TMC).
“NDC adoption is vital for the travel industry to meet the
evolving needs and expectations of travelers,” ARC senior manager Paige Blunt
said. “By embracing the NDC best practices, airlines, agencies and travel
technology providers can take advantage of more personalized offers, improve
efficiency and foster stronger partnerships.”
Initially established in October 2023, the group has spent
over 50 hours identifying challenges and creating solutions for NDC
implementation.
The NDC best practices contain audience-specific guidance for
the overarching best practice when necessary. These audiences encompass
commercial airlines, travel agencies (including OTAs and TMCs) and travel
technology providers, such as aggregators, GDSs, online booking tools and other
organizations.
“ARC has been visionary in their facilitation and creation
of the best practices document,” Flight Centre Travel Group vice president Tara
Kimberley said. “Their process was highly collaborative, taking into
consideration points of view from airlines, aggregators and agencies alike with
a focus on key challenges where a best practice could really be of benefit in
modern retailing.”
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