Customer Data Leaked as Part of Qantas Cyberattack

Image: Qantas plane landing in San Francisco. (Photo Credit: Sundry Photography/Adobe)
Image: Qantas plane landing in San Francisco. (Photo Credit: Sundry Photography/Adobe)
Lacey Pfalz
by Lacey Pfalz
Last updated: 10:15 AM ET, Mon October 13, 2025

Australian air carrier Qantas has now revealed that the July cyberattack that targeted aviation companies around the world has leaked the personal data of its customers. 

The airline issued a statement on October 12 with the announcement, noting it was employing the assistance of specialist cyber security experts to see what kinds of data was released online. It also noted that it “continues to work closely with Australian Government agencies, including the Australian Cyber Security Centre and the Australian Federal Police.”

An ongoing injunction has also been placed with the New South Wales Supreme Court to prevent the stolen data being accessed or used. 

In July, 5.7 million Qantas customer records were stolen, with the majority of the stolen data limited to name, email address and Frequent Flyer details. A smaller portion of customer data included home or business addresses, dates of birth, phone number, gender and even their inflight meal preferences. 

According to the airline, no financial information, credit card details, passport details or login credentials were compromised. 

The cyberattack occurred against Qantas just a few days after the Federal Bureau of Investigations in the United States issued a warning to aviation companies about cybercriminal group Scattered Spider, which went after WestJet and Hawaiian Airlines just prior. 


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Lacey Pfalz

Lacey Pfalz

Associate Editor

Lacey Pfalz is Associate Editor at TravelPulse. She's a passionate advocate of responsible travel and believes the best travel experiences happen outside of a planned itinerary. Lacey currently lives in rural Wisconsin. She can be reached at [email protected].

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
A New Standard in Economy Travel: TAP Economy PrimeWednesday, July 8, 2026
2:00pm Eastern
Join us for an exclusive look at TAP Air Portugal's new Economy Prime cabin and discover how it can...
Upcoming Webinar
Worry-Free Access to the World - Part 1Monday, July 13, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
A New Standard in Economy Travel: TAP Economy PrimeWednesday, July 8, 2026
2:00pm Eastern
Join us for an exclusive look at TAP Air Portugal's new Economy Prime cabin and discover how it can...
Upcoming Webinar
Worry-Free Access to the World - Part 1Monday, July 13, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for Worry-Free Access to the World, a webinar...