Delta Makes a Concession to Flight Attendants

Image: Delta Air Lines flight attendants.  (photo courtesy of Delta Air Lines)
Image: Delta Air Lines flight attendants. (photo courtesy of Delta Air Lines)
Rich Thomaselli
by Rich Thomaselli
Last updated: 11:06 AM ET, Wed April 27, 2022

Delta Air Lines is making a concession to flight attendants in an apparent conciliatory move to stem the growing movement to unionize the crew.

The Atlanta-based carrier said in a company memo seen by NBC News that it will begin paying its flight attendants when boarding begins on each flight - a process than can take 30-60 minutes - instead of traditionally when the aircraft doors close and the plane is ready for departure, as virtually the entire industry does.

Delta will pay flight attendants half of their hourly rate during the boarding process. The move will go into effect on June 2.

NBC News also noted that Delta will increase boarding time on narrow-body flights to 40 minutes. It had been 35 minutes, another move the carrier said is "one of several steps we're taking to add resiliency to our operation."

Whether it's enough to sway Delta's 20,000 flight attendants from joining a union remains to be seen. Flight attendants began galvanizing to unionize in 2019 but the movement was interrupted by COVID-19's devastating effect on the aviation industry.

But now that the pandemic is beginning to wane, and in light of the increased focus on what flight attendants have gone through the last two years with an unheard-of amount of incidents by unruly passengers, the focus on forming a union is back.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Headline: Learn about the New Riviera Travel River CruisesWednesday, August 12, 2026
2:00pm Eastern
If you haven't sold or sailed on Riviera over the past two years then you haven't experienced the new...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
Headline: Learn about the New Riviera Travel River CruisesWednesday, August 12, 2026
2:00pm Eastern
If you haven't sold or sailed on Riviera over the past two years then you haven't experienced the new...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...