United Going Paperless

Michael Isenbek
by Michael Isenbek
Last updated: 4:13 PM ET, Sat December 13, 2014

Photo courtesy of United Airlines

All United Airlines Flight attendants will soon be given the iPhone 6 Plus in the airline's effort to become paperless, according to a recent statement. Delivery of a phone for each of the more than 23,000 attendants will begin the second quarter of 2015. They will initially be used for all retail transactions on flights, and provide access to company email, and employee areas of the website.

Coming soon will be the attendant's safety manual in electronic form, plus in an effort to keep them well-informed, real-time data regarding cabin issues and repairs. Tools for customers on their own iPhones will be coming soon as well. Pilots aren't getting left out, receiving iPad Air 2s, taking the place of iPads issued to them in 2011.

"We are thrilled to make this investment in our flight attendants," said Sam Risoli, United's senior vice president of inflight services. "iPhone 6 Plus will enable them to deliver an even higher level of flyer-friendly service and will offer our flight attendants simple, one-touch access to valuable work information, enabling them to better serve our customers."


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