Cruise & Cruise Line

Cunard North America Announces New Structure of Sales Teams

Image: Queen Mary 2 in Cape Town, South Africa (Photo Credit: Cunard)
Image: Queen Mary 2 in Cape Town, South Africa (Photo Credit: Cunard)
Theresa Norton
by Theresa Norton
Last updated: 1:30 PM ET, Wed September 6, 2023

After 19 years of shared services and collaboration, Cunard North America and Princess Cruises have announced that, starting this fall, each line will have its own dedicated sales force. 

This decision reflects growth for both brands, particularly Cunard’s expanded global growth strategy to double the size of its North American business over the coming years.

Jamie Paiko, vice president of Cunard North America Sales, will amplify her team by adding a West Coast business development manager, an East Coast business development manager, and a director of national and strategic accounts, all new positions to be filled this fall.

In addition, the dales structure includes a sales manager, a sales specialist, and four regional national and strategic account business development managers who oversee the U.S. east, west, north, and south territories for Cunard.

Travel advisors and sales team will also be supported by Cunard’s new “Partner Support” team specialists – Darlene Howell, Krissy Thao, and Justin Wade, who report to Ruth Fernandez.

“It has been gratifying to share our sales force with Princess Cruises, who powerfully supported our iconic Cunard brand over the last 19 years,” Paiko said. “Together our teams have generated strong results by leveraging our talent and best practices. Bringing that strong foundation forward, I am so excited for Cunard to embark on this new chapter, further distinguishing ourselves in the luxury cruise space.” 

“We are excited to meet the thriving demand for Cunard’s signature luxury ocean travel experience, and the growth that our new ship, Queen Anne, is already generating. Now is the time for the Cunard sales team to deepen their focus on the brand’s unique luxury proposition in the cruise industry,” said Matt Gleaves, vice president-commercial, for Cunard North America and Australasia.

Full details about this transition and the restructured teams will be shared later this year.

Travel advisors interested in further information can email [email protected], call 800-528-6273, or click here for the OneSource portal.

 


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