Colombia Rebrands to Focus on the Hospitality of Its People

Image: Landscape in Colombia.  (photo via DC_Columbia/ iStock / Getty Images Plus)
Image: Landscape in Colombia. (photo via DC_Columbia/ iStock / Getty Images Plus)
Claudette Covey
by Claudette Covey
Last updated: 11:04 AM ET, Fri April 23, 2021

Colombia is rebranding itself as "the most welcoming place on Earth" to reflect the warmth and kindness of the Colombian people, said ProColombia, the government's tourism and marketing arm.

The decision to reposition the destination's tourism message was based on 1,500 surveys and focus groups of both Colombians and visitors to the country.

The "brand manifesto" will be "leveraged in marketing and sales communications campaigns" targeting leisure and business travelers, ProColombia said.

"Making travelers feel at home is easy to do in Colombia, as warmth, service and empathy are part of our DNA," said Flavia Santoro, president of ProColombia. "The manifesto gives us the opportunity to deliver a consistent message with the world about our country and, most importantly, about our people.

"Like the rest of the world, 2020 was a year Colombia found itself facing exceptional circumstances, but through the hardships, we also witnessed the best of Colombians and that is what this manifesto represents."

Colombia is well on its way to becoming a significant tourism destination and was named as one of "52 places to love in 2021" by The New York Times.

It is also a destination ideally suited for travelers interested in ecotourism and features 10 percent of the earth's flora and fauna.

In February, Colombia joined the World Travel and Tourism Council as a tourism partner and will work with the organization to "focus on removing travel barriers, restoring the confidence of tourists and providing safe travel," ProColombia said.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...