Jamaica Cares Travel Insurance Component Still in Development

Image: Jamaica welcomed more than 90,000 visitors in December said Jamaica Tourist Board officials. (photo by Brian Major)
Image: Jamaica welcomed more than 90,000 visitors in December said Jamaica Tourist Board officials. (photo by Brian Major)
Brian Major
by Brian Major
Last updated: 12:55 AM ET, Sat March 13, 2021

Weeks after Jamaica's tourism minister announced its establishment, the travel insurance component of the "Jamaica Cares" COVID-19 program remains "in development," said Donovan White, Jamaica Tourist Board director.

"Our most recent initiative is the announcement of Jamaica Cares. To be clear, Jamaica Cares is not an ensuing health logistics program. That program has not yet been launched," White said during a Thursday media briefing.

Learn more about Jamaica

"When the insurance and logistics program starts up, we anticipate it will be mandatory," added White. "We hope to have more information about this shortly."

Instead, White said the full Jamaica Cares program "encompasses our entire destination-wide response to the pandemic and underlines our commitment to resilience in the face of challenges. [It] galvanizes our COVID-19 response," said White.

Jamaica Cares is also about "keeping our local communities working and healthy," said White, and providing international travelers with "a seamless and coordinated, COVID-secure travel experience." Jamaica has been among the handful of Caribbean countries to host significant visitors numbers since the pandemic's outbreak.

In fact, during the first two weeks after its June 15 reopening, "[Jamaica] welcomed 7,000 visitors, which we saw as an encouraging sign. In the summer months there was a spike in arrivals for July and August and over the two months Jamaica welcomed some 18,000 visitors," said White.

While those numbers are far short of historic norms (Jamaica hosted 4.23 million land-based and cruise ship visitors in 2019), White said arrivals continued to increase from October through December when the country hosted "our highest visitor arrivals since 2020 with over 90,000 visitors," said White.

"January remains encouraging with 43,800 visitors and just over 50,000 visitors" in February, he said. "While our arrival figures are positive, we have to maintain a balance between proactive [tourism] sales and marketing while also mitigating the spread of the coronavirus."

To that end the country has continued to monitor and update its COVID-19 protocols, procedures and resources, White said.

"We have significantly expanded [COVID-19] testing capacity to bring the island into readiness with testing requirements for international travelers," said White. Jamaica's Ministry of Tourism and Ministry of Health and Wellness have established mobile testing facilities within Jamaica's Resilient Corridors, White said, and "more than 40 hotels and resorts are providing COVID-19 testing on-property for their guests."

Although Jamaica recently reported a local COVID-19 infection spike, the country this week launched a mass vaccination program. Additionally, the infection rate increase has had minimal impact on travelers within the Resilient Corridors, said White.

"We certainly have had a few cases that have developed among [tourists] who have been tested while here and returned positive results," he said. "All of our hoteliers have made provisions for quarantining rooms on their properties. [Moreover] the Resilient Corridors have allowed us to ensure we can monitor and maintain the movements of visitors to the country within the corridor, where they go and when they go. And if there are cases, we can track and trace."

White added, "People who come to Jamaica [now] have the assurance that there is an aggressive vaccination program going on in Jamaica, which hopefully adds to their personal security, knowing they're going to a destination that has taken COVID-19 seriously and is at the forefront of driving policy that protects lives and livelihoods."


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Watch Now!
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Watch Now!
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...