When most people wake up on a Saturday, they hope to relax, enjoy some personal time, perhaps accomplish some to-do tasks around their house, or simply do nothing all day.
They definitely don’t want to be working.
Unfortunately for many travel advisors this past Saturday, they had to work.
Because that’s what travel advisors do. They show up for their clients in time of need.
This past Saturday, U.S. military strikes in Venezuela led the FAA to close parts of Caribbean airspace for safety reasons. It was a temporary closure, and thankfully flights were able to resume on Sunday.
With airspace being forced into closure on Saturday, a busy travel day to start the new year, thousands and thousands of travelers were scrambling.
Those who weren’t stressing too much were the ones with a trusted travel advisor aiding them along the way. The client doesn’t need to stress too much…because the travel advisor is carrying that stress for them when crisis strikes.
As I scrolled across social media over the weekend, it was post after post from travel advisor friends all discussing the whirlwind that occurred for them due to military strikes. Working 12 hours on your day off is less than ideal, but that's what a travel advisor does in crunch time. They consistently step up for their clients.
Whether it was waiting on hold for hours with the airline or re-booking entire vacation plans with limited time options, travel advisors were out there saving the day for their clients.
All on a “technical off day”.
Because let’s be real, is there ever an off day for a travel advisor?
We’ve seen time and time again over the years how they truly shine in times of crisis.
The value the travel advisor offers far exceeds anything travelers can receive from simply booking online.
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