Airline Forces Traveler to Leave Pet Fish at Airport

Image: Pink betta fish swimming. (Photo via iStock / Getty Images Plus / Supersmario)
Image: Pink betta fish swimming. (Photo via iStock / Getty Images Plus / Supersmario)
Alex Temblador
by Alex Temblador
Last updated: 4:32 PM ET, Mon December 17, 2018

People fly with their animals often, which is why one student was upset when Southwest Airlines wouldn't allow her pet fish on her flight.

Lanice Powless, a student at the University of Colorado, was trying to fly with her pink betta fish, Cassie, from California to Denver. After arriving at the airport with Cassie in tow, she discovered that Southwest Airlines wouldn't let her board the plane with her pet fish.

Powless tried to leave her pet fish at the Southwest counter for a friend to pick up within 30 minutes, but the airline wouldn't allow it. She asked a stranger, a passenger on another airline, to hold the fish until her friend arrived. Powless never got the person's name and it's unclear where the fish is now.

Powless claims she's brought her fish onto planes before without any issue.

It's true that some airlines allow pet fish to board planes. Even the Transportation Security Administration says live fish can travel in carry-on bags in clear containers. They cannot be placed in checked luggage.

However, Southwest Airlines' website states that only small cats or dogs are allowed to travel on their aircrafts.

In a statement to USA TODAY, a Southwest representative said, "A Customer attempted to bring a pet fish onboard their flight from Denver to San Diego. Our Customer Service Agents informed the Customer about Southwest's pets policy which does not allow for live fish to travel in the passenger cabin."

"Our Team offered to re-book the Customer for a later flight to allow them to make arrangements for their pet but the Customer refused that option. The Customer eventually traveled on their originally scheduled flight."


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Journey to HawaiiWednesday, September 30, 2026
2:00pm Eastern
Join us on Wednesday, September 30th, 2026 as we take a virtual journey to the islands of Hawaii....
Upcoming Webinar
The Return of Grand VoyagesThursday, October 1, 2026
2:00pm Eastern
As luxury travelers seek deeper, more immersive ways to explore the world, demand for extended voyages...
Upcoming Webinar
Who is Exoticca and bucket list destinationsFriday, October 2, 2026
2:00pm Eastern
Discover the world of Exoticca and see why extraordinary travel doesn’t have to come with an...
Upcoming Webinar
Journey to HawaiiWednesday, September 30, 2026
2:00pm Eastern
Join us on Wednesday, September 30th, 2026 as we take a virtual journey to the islands of Hawaii....
Upcoming Webinar
The Return of Grand VoyagesThursday, October 1, 2026
2:00pm Eastern
As luxury travelers seek deeper, more immersive ways to explore the world, demand for extended voyages...
Upcoming Webinar
Who is Exoticca and bucket list destinationsFriday, October 2, 2026
2:00pm Eastern
Discover the world of Exoticca and see why extraordinary travel doesn’t have to come with an...