Delta Air Lines finds itself in hot water after the U.S. Department of Transportation's Office of Aviation Enforcement and Proceedings filed a formal complaint against the airline last week.
According to a release from the Transportation Department, the Aviation Enforcement Office filed a complaint with the Departmen'ts Office of Hearings, alleging that Delta "violated the requirement that airlines and ticket agents give notice that a flight will be operated by an airline's code-share partner."
The complaint, which was filed after settlement negotiations broke down, accuses Delta telephone reservation agents of failing to "disclose required code-share information" during calls to prospective customers over the past two years.
What's more, the complaint alleges that the Atlanta-based airline violated a 2010 cease and desist order directing Delta to avoid further code-share violations.
The Transportation Department release states that code-sharing is a "common industry practice," and that the latest complaint against Delta is part of the Aviation Enforcement Office's ongoing effort to ensure that airlines and ticket agents comply with the rules.
If found responsible for the violations, Delta could be fined as much as $660,000.
The airline has 15 days to file a response to the allegations.
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