JetBlue has unveiled a family seating guarantee, ensuring children aged 13 years or younger can sit next to an adult traveling with them on the same reservation.
This initiative is part of the airline’s commitment to enhance the travel experience—and promote a stress-free journey.
“We know traveling with young children can add challenges, and we want to do everything we can to put parents and families at ease by providing a smooth trip each time they choose JetBlue,” said Joanna Geraghty, president and COO, JetBlue. “This enhanced family seating policy reflects our commitment to continue to meet the needs of our customers and provide exceptional service.”
The family seating guarantee incorporates a new process that proactively identifies reservations with children and adults traveling together without prior seating assignments.
For no additional fee, the process is said to ensure a traveling child is assigned a seat next to at least one accompanying adult when seats are available.
Notably, customers purchasing JetBlue’s Blue Basic fare, the airline’s version of basic economy, are included in the family seating policy. For bookings made within 24 hours of planned travel, seats may need to be assigned manually by a JetBlue airport crewmember. All customers are urged to continue to proactively select their seats at the time of booking to ensure the smoothest travel experience possible.
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