NTSB Faults Pilot Error for Asiana Airlines Crash

Rich Thomaselli
by Rich Thomaselli
Last updated: 3:56 PM ET, Tue June 24, 2014

PHOTO: Asiana Airlines Flight 214, a Boeing 777 much like the one pictured, crashed July 6, 2013. (Courtesy of Thinkstock)

Pilot error.

The National Transportation Safety Board said this afternoon that poor judgments by the pilots, and their failure to comprehend the automated landing system, were responsible for the crash of Asiana Airlines Flight 214 at San Francisco International Airport last July.

Three passengers were killed and more than 200 injured when the Boeing 777 came in too low and too slow, clipping a sea wall. Two of the passengers killed were not wearing their seat belts, the NTSB determined; the third, unfortunately, was struck and killed on the tarmac by emergency vehicles responding to the crash.

"Automation has unquestionably made aviation safer and more efficient," Christopher A. Hart, the NTSB's acting chairman, said today. "But the more complex automation becomes, the more challenging it is to ensure that the pilots adequately understand it.

"In this instance, the flight crew over-relied on automated systems that they did not fully understand. As a result, they flew the aircraft too low and too slow and collided with the seawall at the end of the runway."

The NTSB released this animated re-enactment of the flight's final minutes, and provided actual surveillance video of the flight hitting the seawall.

The NTSB's reports vindicates Boeing, after Asiana Airlines had filed documents in March claiming that while the pilots failed to maintain enough speed and altitude, the automatic throttles were compromised and not functioning properly. Boeing filed its own documents with federal accident investigators saying the crash was due to pilot error and pilot error alone. The NTSB, in a preliminary investigation, found that the throttles were working properly.

The pilot, Lee Kang Kuk, is an experienced pilot with more than 9,600 hours logged - although only 43 hours on the Boeing 777. Co-pilot Lee Jung Min has flown for more than 12,000 miles, including 3,208 hours on a 777.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Upcoming Webinar
From Interest to Booking: Selling HANKYU × PONANT Japan CruisesFriday, August 21, 2026
4:00pm Eastern
Take the next step in selling HANKYU × PONANT Japan cruises with a practical, advisor focused look at...
Upcoming Webinar
Every Island Tells a Story: Part 2 – Selling the Caribbean Through Immersive ExperiencesWednesday, August 19, 2026
2:00pm Eastern
Continue the journey in the second installment of our Every Island Tells a Story webinar series. This...
Upcoming Webinar
The Art of Destination Recommendation: Alternative Destination Strategies for Travel AdvisorsTuesday, August 18, 2026
2:00pm Eastern
What if your next best sale is a destination your client hasn’t considered—and you’ve never visited?...
Upcoming Webinar
From Interest to Booking: Selling HANKYU × PONANT Japan CruisesFriday, August 21, 2026
4:00pm Eastern
Take the next step in selling HANKYU × PONANT Japan cruises with a practical, advisor focused look at...