U.S. Government to Roll Out Facial Recognition Software in Most Airports in Four Years

Alex Temblador
by Alex Temblador
Last updated: 12:49 PM ET, Sat April 20, 2019

The United States Department of Homeland Security (DHS) says that the U.S. Customs and Border Protection (CBP) is planning to implement biometric exit technology in almost all commercial airports in the next four years.

This technology rollout was outlined in the department's "Fiscal Year 2018 Entry/Exit Overstay Report." It states that in the next four years, CBP hopes to use biometric exit technology on more than 97 percent of commercial air travelers departing from the U.S.with the intent of catching people who have overstayed their visa.

As of September 2018, there were only 15 U.S. airports with this facial-recognition technology, and of those 15 airports, this technology has been used on over two million passengers with 7,000 of those travelers found to have overstayed their visa.

Currently, CBP checks visas via biographic manifest data or their name and passport number at most airports. However, they believe the biometric system would be more efficient, claiming it has a 98 percent match rate. With this match rate, CBP says they've received "many commitment letters from airport authorities and/or air carriers supporting biometric exit operations."

Even though CBP and DHS claim that the data has a 98 percent match rate, some argue that's not actually the case. Facial recognition technology has consistently been reported not to work very well for people of color, as proven by a test that the ACLU did in 2018 in which the technology incorrectly matched 28 members of Congress and identified them as people who had committed crimes. The false matches were "disproportionately people of color."

That experiment is backed up by a report by the CAPA-Centre for Aviation, which found that facial recognition software "is not so good at identifying ethnic minorities when most of the subjects used in training the technology were from the majority group." Glasses, hats, scarves and changes in appearance like facial hair or weight loss or gain can also affect the quality of readings.

Others note that regardless of efficiency, such systems are invasive and violate travelers' privacy rights.

Regardless of the real concerns surrounding racial bias and privacy rights in connection with biometric exit technology, it seems like CBP will most likely move forward with the technology.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Discover Puerto Vallarta: Mexico's Pacific ParadiseMonday, October 19, 2026
2:00pm Eastern
Discover why Puerto Vallarta is one of Mexico’s most captivating beach destinations. Nestled between...
Upcoming Webinar
Discover Alaska with Princess: Expert Insights and Selling Strategies for Travel AdvisorsTuesday, October 20, 2026
2:00pm Eastern
Discover Alaska with Princess: Expert Insights and Selling Strategies for Travel Advisors webinar...
Upcoming Webinar
MSC Cruises Exclusive Preview: New MSC World Atlantic Reveal & MoreWednesday, October 21, 2026
2:00pm Eastern
As we approach the one-year countdown to the highly anticipated arrival of MSC World Atlantic, join...
Upcoming Webinar
Discover Puerto Vallarta: Mexico's Pacific ParadiseMonday, October 19, 2026
2:00pm Eastern
Discover why Puerto Vallarta is one of Mexico’s most captivating beach destinations. Nestled between...
Upcoming Webinar
Discover Alaska with Princess: Expert Insights and Selling Strategies for Travel AdvisorsTuesday, October 20, 2026
2:00pm Eastern
Discover Alaska with Princess: Expert Insights and Selling Strategies for Travel Advisors webinar...
Upcoming Webinar
MSC Cruises Exclusive Preview: New MSC World Atlantic Reveal & MoreWednesday, October 21, 2026
2:00pm Eastern
As we approach the one-year countdown to the highly anticipated arrival of MSC World Atlantic, join...