Passenger Becomes Violent, Forces Flight to Divert After Being Denied Booze

Image: PHOTO: United Airlines Boeing 737. (photo via NNehring/iStock Unreleased)
Image: PHOTO: United Airlines Boeing 737. (photo via NNehring/iStock Unreleased)
by Mackenzie Cullen
Last updated: 3:05 PM ET, Thu February 6, 2020

A United Airlines flight from Los Angeles to Narita, Japan was diverted to Anchorage, Alaska on Sunday due to a passenger who became violent when he was denied more alcohol. The man is currently being held in federal custody.

The trouble began when a flight attendant noticed the passenger, Seksan Kumtong, "banging on the plane's bathroom doors." When the attendant attempted to direct Kumtong to a different restroom, Kumtong tried unsuccessfully to shove the crew member.

Things settled for a while when Kumtong returned to his seat and fell asleep. Upon waking up, however, he demanded more alcohol, which attendants refuse to serve him. Kumtong then started to swear loudly before striking an attendant in the face. He then grabbed the crew member by the necktie and attempted to drag the flight attendant to the floor. At some point, Kumtong threatened the attendant by yelling "I will kill you."

Crew members and other passengers stepped in to assist the poor flight attendant. Once Kumtong was restrained, the pilot diverted the flight to Anchorage.

"The safety and security of our employees and customers is our top priority," the airline stated. "On Sunday, United flight 32 traveling from Los Angeles to Tokyo Narita diverted to Anchorage due to a disruptive customer. The flight landed safely and was met by local officials. The customer was removed, and we worked to get customers on their way as soon as possible."

Kumtong is accused of interfering with flight crew members or flight attendants. He is due to appear for his hearing on Tuesday.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Sell More Great Lakes Cruises with Victory Cruise LinesWednesday, September 9, 2026
2:00pm Eastern
Join Cris Desouza, VP of Sales, and Barbara Davis, Director of Sales, for an inside look at what’s new...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...
Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Sell More Great Lakes Cruises with Victory Cruise LinesWednesday, September 9, 2026
2:00pm Eastern
Join Cris Desouza, VP of Sales, and Barbara Davis, Director of Sales, for an inside look at what’s new...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...