
by Brian Major
Last updated: 12:35 PM ET, Wed January 3, 2024
Curaçao is one of several Caribbean destinations to experience
significant visitor growth in 2023. By November of 2023, the country had hosted 500,000
resort visitors, exceeding the 489,558 visitors Curacao hosted across all of
2022.
Curaçao also set records in 2023 for land-based visitors from
each of its top markets, including the United States, Brazil, Canada and
Colombia, according to Curaçao Tourist Board officials.
TravelPulse spoke with Hugo Clarinda, Curaçao's deputy director
of tourism, to uncover the elements that combined to boost tourism to the
southern Caribbean nation in 2023 and discuss the outlook for 2024.
TP: How did Curaçao’s government and tourism
officials navigate the pandemic?
HC: A lot of islands in the Caribbean were closed for a
long period of time [and] were not allowing any flights to come in. We started
accepting [Caribbean] tourists in June 2020 and, then in July, started allowing
tourists from the Netherlands to come in. Soon afterward, we allowed the
Americans to come. So we were very early opening up after Covid.
TP: What factors led to the increase in land-based
visitors in 2023?
HC: One of the factors, especially in the U.S. market, is the
huge impact from the upgrading of the hotel product on the island. During the
pandemic and even prior to 2019, a lot of hotels in Curaçao started renovation
programs. A lot of new products have been opened, for example the Marriott just
re-opened [after] it closed in 2018 for reconstruction.
We also had also the Dreams Curaçao [opened in 2019] and
after that the Zoetry Curaçao [November 2021], so those are known brands in the
U.S. market. And of course, the most significant one was Sandals Curaçao, which
opened last year.
We have been seeing a huge growth in the North American
market and especially the U.S. since the opening of Sandals. Before [Sandals’
opening], we received around 6,000 visitors per month from the U.S. It’s risen
to 10,000 and 12,000 per month, so it was a significant growth.
TP: Why do you believe Curaçao isn’t better
known among U.S. travelers?
HC: Curaçao is not so well-known in the U.S. market [but]
with our available budget, we are very active in Latin America and in Europe. So,
we are [unlike] most of the Caribbean islands that dedicate most of their
investment in the U.S. market.
But in the last three or four years, we have put more money
in the U.S. market, especially in branding and [public relations]. We have done
a lot to activate the U.S. market over the last few years and we are seeing
that huge growth.
TP: How has the destination fared in terms of
airline accessibility?
HC: We are getting more airlines including Delta starting
in December from Atlanta; we have United Airlines from Newark; we have JetBlue
from JFK New York, and we have an American Airlines flight from Miami twice
daily. In December American is increasing to daily flights from Charlotte as
well. So we have more flights from the U.S., which will help us continue with
this growth.

Curacao Deputy Director of Tourism, Hugo Clarinda. (Photo Credit: Brian Major)
TP: Why do you believe airlines have increased
service to Curaçao?
The existing flights have a good load factor, so that gives
new airlines the confidence to enter the market. For example, United started
only in the winter two years ago and with great results, they decided that they
would fly not only in the winter, but year-round this coming year.
We support the additional flights with marketing activities
[and] campaigns. It gives [airlines] the confidence to increase flights when
they see those flights are doing well.
TP: How does the Curaçao Tourist Board address
the U.S. leisure travel market?
HC: We’re working with individual travel agencies [offering]
workshops and presentations to travel agencies [including] Classic Vacations, Vacation
Express and Pleasant Holidays, the kind of consortiums that have a lot of travel
agents associated with them.
We do a lot of marketing campaigns with them with great
success, because we see the sales through those channels have increased as well.
We are continuing the other approach as well this coming year. We are going to
also have more initiatives for those companies and groups so we can more
specifically target the travel agencies associated with those travel agency groups.
TP: What qualities distinguish Curaçao from
other Caribbean destinations?
HC: Curaçao is a little different from most of the Caribbean
islands. For people traveling to the region, the most important things for them
are sea, sun and sand. We have that, but we also have a lot of history and
culture.
Our downtown is unique because you feel like you're in
Europe with the buildings and architecture. You can also go to the areas that have
most of the beaches and do a lot of water sports and very high-quality scuba
diving.
We have the Curaçao Sea Aquarium for example, which is a
very well-known attraction [and] the Curaçao Liqueur Factory. So you can do a
lot of things on the island.
You can rent a car and drive around very easily. You don't
have to worry about complicated traffic. So, we are trying to make [Curacao] more
well-known so people know when they come what they can expect.
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