Uniglobe
Travel Center (UTC) is moving its back office off TRAMS to Tern to power
its next generation of host agency operations.
The
Virtuoso host agency will connect advisor workflows, accounting,
commissions, ARC settlement and GDS booking in one platform. Later in 2026, UTC
will begin moving booking submission, commission tracking, advisor statements,
service fees and travel accounting from TRAMS into Tern.
By connecting the work
advisors do every day with the accounting, commissions and payments behind each
booking, UTC expects to reduce duplicate work, improve financial visibility and
create a more consistent experience.
After a multi-year evaluation of platforms, Tern stood out
for the breadth of its platform and its ability to bring capabilities often
sitting across multiple systems into one connected environment.
“Modernizing isn’t useful if it created more work for the
people running the business,” said Betsy Geiser, Vice President, Uniglobe
Travel Center in a statement. “We needed a platform our advisors could use
every day, and our operations team could trust with the money behind every
booking. Tern understood those weren’t separate problems.”
The transition will preserve UTC’s financial control while
removing manual work from daily operations and Tern’s double-entry ledger will
provide the controls operators and auditors expect. Tern will serve as UTC’s
travel sub-ledger and send month-end exports to the parent company’s corporate
ledger.
Stefanie Bushore, Owner Advisor, Explore by Bushore said, “Tern
has made a huge difference in my business. It saves me so much time when I’m
building and managing itineraries, and makes it easy for my clients to have all
of their travel details in one place. The biggest benefit for me is that Tern
gives me more time to focus on my clients and growing my business.”
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