USTOA Announces First Ever Global Social Impact Manager

Image: USTOA's Molly Laycob. (photo via USTOA Media)
Image: USTOA's Molly Laycob. (photo via USTOA Media)
Donald Wood
by Donald Wood
Last updated: 8:25 AM ET, Wed January 25, 2023

The United States Tour Operators Association (USTOA) announced it has named Molly Laycob as the first-ever Global Social Impact (GSI) Manager.

In her new role, Laycob will focus and strategize on USTOA's sustainability and DEI initiatives, with the ultimate goal of the job being to support the development and implementation of the group's Corporate Social Responsibility (CSR) platform.

Laycob will be responsible for leading initiatives and subsequent projects that positively impact USTOA members and the communities in which they operate.

Other job responsibilities for the GSI manager include defining a CSR roadmap aligned to the corporate strategy to engage members and deliver environmental, social and governance (ESG) initiatives.

"She has a clear passion for social responsibility which strongly aligns with USTOA's mission of sustainability and DEI," a USTOA spokesperson said. "We are thrilled to have her on the team and look forward to the positive impact this position will have for our members and the industry at large."

In addition, Laycob will support members in promoting and raising awareness of sustainability and DEI, oversee environmental reporting and serve as a liaison between USTOA and other trade associations.

Laycob was previously head of sustainability at WorldStrides and most recently sustainability manager for the Village of Glenview, Illinois. She also is a certified LEED Green Associate for the US Green Building Council.


For the latest travel news, updates and deals, be sure to subscribe to the daily TravelPulse newsletter here.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Donald Wood

Donald Wood

Managing Editor

Donald Wood is TravelPulse’s Managing Editor, bringing nearly 15 years of experience to the desk. He currently lives outside Philadelphia with his wife and two children.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.

Don't Miss These Travel Agent Events and Trainings

Watch Now!
Greenland Uncovered: Selling the Arctic's Best-Kept Secret with HXTuesday, September 15, 2026
2:00pm Eastern
Towering icebergs, colourful Inuit communities, the Midnight Sun, and a UNESCO-listed icefjord —...
Upcoming Webinar
The Next Generation Of Carnival FunWednesday, September 16, 2026
2:00pm Eastern
Get ready for an exciting webinar with Janet Wygert, Carnival’s Senior Vice President of Sales and...
Upcoming Webinar
Your New Era with TrafalgarThursday, September 17, 2026
2:00pm Eastern
Trafalgar’s new era is taking shape. Join us on September 17 to learn about "Your New Era" with...
Watch Now!
Greenland Uncovered: Selling the Arctic's Best-Kept Secret with HXTuesday, September 15, 2026
2:00pm Eastern
Towering icebergs, colourful Inuit communities, the Midnight Sun, and a UNESCO-listed icefjord —...
Upcoming Webinar
The Next Generation Of Carnival FunWednesday, September 16, 2026
2:00pm Eastern
Get ready for an exciting webinar with Janet Wygert, Carnival’s Senior Vice President of Sales and...
Upcoming Webinar
Your New Era with TrafalgarThursday, September 17, 2026
2:00pm Eastern
Trafalgar’s new era is taking shape. Join us on September 17 to learn about "Your New Era" with...