FBI Warns Travelers About Juice-Jacking Hacking Scheme at Airports, Hotels

Donald Wood
by Donald Wood
Last updated: 8:55 AM ET, Wed April 12, 2023
Hackers are targeting phones at airports and hotels.

Hackers are targeting phones at airports and hotels. (Photo Credit: tsingha25 / iStock / Getty Images Plus)

The Federal Bureau of Investigation (FBI) has issued a warning to travelers about “juice jacking,” a deceptive practice used to steal information from phones while they charge at public stations at airports and in hotels.

According to ABC Chicago, an FBI spokesperson said people should avoid using free charging stations in “airports, hotels or shopping centers” due to concerns that hackers would use the public USB ports to “introduce malware and monitoring software onto devices.”

Scammers figured out that some smartphones use the same port for charging and data transfer, allowing them to move data between devices and steal information or install malware. Juice jacking has been a tool used by hackers for years, but the FBI is the first federal agency to address the issue.

To offset the possible issues associated with the charger scam, travelers are advised to bring a portable charger or external battery, carry a charging-only cable and avoid plugging devices into public wires.

Hackers also use public Wi-Fi networks in airports and other public spaces to steal information.

Last year, research conducted by cybersecurity company NordVPN shockingly revealed that one in four travelers have been hacked while using public Wi-Fi on their travels abroad. Most of those attacks occurred while people were in transit at airports, bus or train stations.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Sell More Great Lakes Cruises with Victory Cruise LinesWednesday, September 9, 2026
2:00pm Eastern
Join Cris Desouza, VP of Sales, and Barbara Davis, Director of Sales, for an inside look at what’s new...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...
Upcoming Webinar
ALG Vacations® is Powering Up Fall with PartnershipTuesday, September 8, 2026
2:00pm Eastern
At ALG Vacations®, partnership means deliver smarter tools, stronger resources, and more opportunities...
Upcoming Webinar
Sell More Great Lakes Cruises with Victory Cruise LinesWednesday, September 9, 2026
2:00pm Eastern
Join Cris Desouza, VP of Sales, and Barbara Davis, Director of Sales, for an inside look at what’s new...
Upcoming Webinar
Beyond the Ship: Maximizing Pre and Post Cruise ExperiencesThursday, September 10, 2026
2:00pm Eastern
Discover how to enhance the cruise experience with strategic pre and post cruise planning. Learn how...