
by Mark Chesnut
Last updated: 7:00 AM ET, Thu February 19, 2026
This article
originally appeared in the February issue of AGENTatHOME magazine. Subscribe
here to receive your free copy each month.
Building a
successful presence within the romance travel niche requires a sophisticated
understanding of what couples truly want — and that’s not always easy, given
the rapidly evolving preferences of this market segment. But Hyatt’s Inclusive
Collection, with its growing portfolio of diverse brands, is finding success by
zeroing in on new definitions of romance, according to company executives.
Mark Benson,
associate vice president of sales and strategy for Hyatt’s Inclusive
Collection, says there are three trends influencing romance travel bookings
today.
“First,
experience-first travel is redefining expectations,” he said. “Couples
increasingly seek authentic cultural immersion, curated activities and
unforgettable, one-of-a-kind moments. Second, well-being travel is becoming
essential, with more couples prioritizing restorative, intentional experiences.
And third, we’re seeing the rise of multi-stage celebrations: engagement trips,
wedding-moons, anniversary returns and other layered milestones that turn a
single event into a multiday or even multi-trip journey.”
These increasingly
popular aspects of romance travel share a common thread, Benson adds.
“Tying all these
trends together is a clear shift toward personalization and flexibility, as
couples move away from preset packages and toward highly tailored celebration
experiences,” he said.
Diverse Brands,
Expanding Presence
Hyatt’s Inclusive
Collection is especially well-positioned to serve the romance niche because of
the diversity of its 11 distinct brands, according to Benson.
“While some
brands, such as Secrets Resorts & Spas and Hyatt Zilara, are dedicated
exclusively to adults and focus on sophisticated, intimate and highly romantic
experiences, every brand in the portfolio provides opportunities for guests to
reconnect and celebrate meaningful relationship milestones,” he said.
Benson notes, for
example, the appeal of Dreams Resorts & Spas for couples with children and
extended families; Hyatt Ziva for multigenerational celebrations; Zoetry
Wellness & Spa Resorts for wellness-focused romantic getaways; Breathless
Resorts & Spas for “socially sophisticated” adults and group celebrations;
and Impression by Secrets for luxury-seeking couples.
The company isn’t
resting on its laurels; the Inclusive Collection continues to expand, with
recent openings including Secrets St. Lucia Resort & Spa and Secrets Baby
Beach Aruba in 2025.
“Beyond entering
new regions, Hyatt has also deepened the Secrets brand presence in historically
strong destinations,” Benson added, mentioning the openings of Secrets Playa
Esmeralda Resort & Spa near Punta Cana in the Dominican Republic, and
Secrets Mirabel Cancun Resort & Spa in Cancun’s Hotel Zone. “Ultimately,
it’s all about elevating the experience and expanding the choices available to
travelers, providing more opportunities than ever to discover new destinations
through the lens of Secrets’ signature romance.”

The all-inclusive, adults-only Secrets St. Lucia Resort & Spa is part of Hyatt's Inclusive Collection. (Photo Credit: Hyatt's Inclusive Collection)
A Focus on
Meaningful Travel
Time Here is Worth
More, a marketing campaign that Hyatt’s Inclusive Collection launched in fall
2025, stresses the importance of meaningful experiences in the hospitality
segment — and many aspects of the campaign are especially appropriate for the
romance market, according to Benson.
He explains that
the campaign was “inspired by a national survey revealing that Americans are
craving deeper, more meaningful connections, whether with loved ones or with
themselves, and see travel as a powerful avenue for it.”
As part of this
initiative, the Inclusive Collection introduced a well-being platform featuring
on-demand guided meditations, mindfulness activities and personalized insights,
he adds.
In addition, the
portfolio’s brands aim to enhance the all-inclusive concept by delivering
“unexpected, meaningful moments,” Benson says.
“For some, that
means well-being experiences inspired by ancient bonding rituals. For others,
it’s science-backed programs designed to deepen connection and restoration. And
when guests arrive on property, they discover more than unlimited food and
beverages — they enjoy elevated culinary experiences that honor local
traditions and flavors, whether at our many resorts throughout Mexico or across
the Caribbean in Jamaica, St. Lucia, Aruba and beyond,” he said.
An Eye on Honeymooners
The Inclusive
Collection’s focus on more profound, authentic experiences extends to its
offerings for honeymooners, Benson notes.
“As today’s
honeymooners increasingly seek meaningful activities alongside relaxation,
Hyatt’s Inclusive Collection has curated a robust menu of experiences tailored
to a wide range of interests,” he said, noting that guests can choose from
activities ranging from wellness sessions to active adventures.
“Culinary-minded couples can dive into chef-led cooking classes rooted in local
traditions, hands-on mixology workshops or curated wine and spirit tastings
that showcase regional flavors.”
Those drawn to
culture and exploration can embark on excursions to historic sites such as
ancient Maya ruins, visit artisan villages or discover natural wonders like
cenotes, lush jungles, the Pitons and beyond, he adds.
“Some resorts,
such as Impression Isla Mujeres by Secrets, which is home to the Saving Our
Sharks Foundation, also offer conservation-focused activities that allow
couples to engage thoughtfully with the destination and its communities,”
Benson said.

Hyatt Zilara Rivera Maya is an adults-only Inclusive Collection property that caters to the romance market. (Photo Credit: Hyatt's Inclusive Collection)
Destination Wedding
Trends
The concept of the
destination wedding has also evolved, according to Benson, as couples are now
more likely to plan more complex programs at all-inclusive properties.
“Our resorts are
increasingly designing weddings as multiday celebration arcs, including
wedding-moons, rather than single events,” he said. “To make these experiences
seamless for couples, we’ve expanded our customizable itineraries and enhanced
support through our on-site wedding and event specialists. These teams work
closely with couples to orchestrate every detail, from decor and culinary
experiences to scheduling and flow, ensuring each event feels cohesive and
personal.”
Travel Advisors’
Role
Benson praises the
role that travel agencies play in promoting and perfecting romance travel, and
emphasizes the value of Hyatt’s Confidant Collective platform in helping
advisors sell more.
"We're deeply
committed to supporting travel advisors, as they are critical to the success of
the Inclusive Collection, and the Confidant Collective platform is a core part
of that commitment,” he said. “From immersive learning modules to robust brand
and resort insights, Confidant Collective ensures advisors can expertly guide
clients through milestone moments — whether they’re planning a wedding,
honeymoon or romantic escape.”
Benson stresses
that, with the right tools and strategy, the romance travel niche will continue
to be profitable for hoteliers and advisors alike.
“As romance travel
continues to evolve, future developments across the Inclusive Collection will
prioritize personalization, authenticity and elevated celebration design,
ensuring couples have more ways than ever to craft their perfect escape,” he
said.
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