Playa Honors Its Top Advisors

Image: Ambassador Award winner Shelli Nornes of Romance Travel Group in Mankato, Minn., and her guest Tami Allen. (Source: Theresa Norton)
Image: Ambassador Award winner Shelli Nornes of Romance Travel Group in Mankato, Minn., and her guest Tami Allen. (Source: Theresa Norton)
Theresa Norton
by Theresa Norton
Last updated: 1:25 PM ET, Fri September 27, 2024

This article originally appeared in the September issue of AGENTatHOME magazine. Subscribe here to receive your free copy each month.


Playa Hotels & Resorts, owner, operator and developer of all-inclusive beachfront properties in Mexico, Jamaica and the Dominican Republic, honored its top-selling travel advisors at its lavish 2024 Spotlight Awards held at the Hyatt Ziva Cancun in June.

The company invited advisors who booked and registered a minimum of 400 room nights in the previous calendar year. More than 100 were in attendance for the Willy Wonka-themed celebration.

Playa Honors Its Top Advisors

Debbie Frey of Destination Weddings in Toledo, Ohio, poses with one of the Willy Wonka characters enlivening the Spotlight gala. (Source: Theresa Norton)

Honoring Travel Advisors

“We’re incredibly proud to bring back our annual Spotlight Awards and honor the remarkable commitment and partnership of our travel agents,” said Dean Sullivan, senior vice president of sales and marketing at Playa Hotels & Resorts.

“In 2023, U.S. and Canada travel agents were responsible for 20 percent of Playa’s business, contributing more than $206 million. Based on their year-to-date performance in 2024, this sector is on track to exceed last year’s performance, suggesting significant growth and a bright future for Playa.”

Playa Expansion Plans

In fact, during the celebration, the company announced that over the next five years it will expand its portfolio with new properties in key destinations, enhance existing resorts and forge strategic partnerships with global hospitality brands.

Upcoming openings for later this year include Kimpton Tres Rios – the first all-inclusive for the brand, and Paraiso de la Bonita, a Luxury Collection Adult All-Inclusive Resort, both in Mexico; and Wyndham Alltra Punta Cana in the Dominican Republic.

Playa currently owns and/or manages 24 resorts (9,027 rooms) under the following brands: Hyatt Zilara, Hyatt Ziva, Hilton All-Inclusive, Tapestry Collection by Hilton, Wyndham Alltra, Seadust, Kimpton, Jewel Resorts and The Luxury Collection.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Fiesta Americana Travelty Collection, What Advisors Need to KnowThursday, August 6, 2026
2:00pm Eastern
Stay ahead with the latest updates from Fiesta Americana Travelty Collection, featuring upscale...
Upcoming Webinar
Experiential and Adventure WebinarTuesday, August 11, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse in the virtual studios on August 11 for the...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Fiesta Americana Travelty Collection, What Advisors Need to KnowThursday, August 6, 2026
2:00pm Eastern
Stay ahead with the latest updates from Fiesta Americana Travelty Collection, featuring upscale...
Upcoming Webinar
Experiential and Adventure WebinarTuesday, August 11, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse in the virtual studios on August 11 for the...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...