by Donald Wood
Last updated: 5:22 PM ET, Tue January 9, 2018
Some airline staff members take their job way too seriously.
Several passengers on a delayed flight in Boston were threatened by airline employees after they began filming staff members delivering information.
According to Global News, passengers onboard a Porter Airlines flight Friday at Boston Logan International Airport were waiting to take off for their destination in Toronto when the plane was forced to return to the terminal after being delayed for two hours.
Eventually, the flight was canceled due to a mechanical malfunction on the aircraft, but the problems for the airline were just beginning. As the passengers waited in the terminal for an announcement of what was to come next for their journeys, many of the impacted travelers pulled out their phones to record the response from Porter employees.
In response, personnel from the airline began threatening to call the police on those using their cell phones to tape the announcements, citing security procedures.
Porter employees went as far as checking the phones of people seen filming to ensure the videos were deleted. Witnesses claim that while passengers remained relatively calm, airline personnel were very aggressive.
A representative from the Massachusetts Port Authority told Global News, "there is no law or policy that prohibits filming inside Logan Airport, except in secure areas and of security procedures."
The impacted passengers were accommodated by the airline in local hotels and had their meals paid for, but many were forced to stay in Boston for three days before they could be booked on a Porter flight to Toronto Monday afternoon.
"In this particular case, there was a misunderstanding by the team member involved that taking video at this particular airport beyond the security checkpoint was not permitted," Porter Airlines spokesperson Brad Cicero said in a statement. "In fact, the prohibition applies to secure airport areas and security screening."
"He didn't realize the distinction at the time, but we have advised the team members involved for future reference," Cicero continued. "While the request to stop filming or delete footage was incorrect, the intention was only to try and enforce what was believed to be an airport policy."
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