FAA Sues Unruly Passenger Who Was Duct Taped to Seat

Image: American Airlines plane (Photo Credit: American Airlines)
Image: American Airlines plane (Photo Credit: American Airlines)
Rich Thomaselli
by Rich Thomaselli
Last updated: 1:40 PM ET, Fri June 14, 2024

It can be costly to be unruly on an airline. The Federal Aviation Administration (FAA) is suing a woman for almost $82,000 for striking a flight attendant and attempting to open a door during a 2021 incident.

 Well, $81,950, to be exact. But who’s quibbling over the pocket change?

The woman, Heather Wells, was flying on American Airlines. At one point, the lawsuit claims that she had to be restrained to a seat via duct tape during a flight in first class from Dallas to Charlotte.

"After ordering a Jack Daniels (neat) during the beverage service, Defendant became increasingly agitated and 'wanted out' of the plane," according to the suit. She also dropped to her knees and was crawling in the aisle before she tried to open a cabin door midflight.

The FAA is asking for a cumulative total of $82,000 for three separate fines.

Unruly passenger incidents spiked during the pandemic, but remained alarmingly high.


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Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

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