JetBlue Flight Changes Course After Man Refuses To Wear a Mask

Image: JetBlue Airbus A320 in Fort Lauderdale, Florida. (photo via Boarding1Now/iStock Editorial/Getty Images Plus)
Image: JetBlue Airbus A320 in Fort Lauderdale, Florida. (photo via Boarding1Now/iStock Editorial/Getty Images Plus)
Patrick Clarke
by Patrick Clarke
Last updated: 12:45 AM ET, Wed March 10, 2021

A JetBlue flight from New York to Cancun was forced to divert to Fort Lauderdale after a passenger refused to wear a mask and became aggressive toward crewmembers late last month, according to The Miami Herald.

Another passenger on the flight, Lawrence Redick IV captured the disturbance on video and posted it on TikTok. In the video, passengers can be heard booing the man-who was subsequently banned from flying with the airline-and telling him to get off of the plane.

One man can be heard screaming "I hope you get eaten by an alligator!"

JetBlue confirmed the incident in a statement to the Herald: "On February 27, JetBlue flight 751 with scheduled service from New York's John F. Kennedy International Airport to Cancun, Mexico, was forced to divert to Fort Lauderdale, Florida, when a customer became aggressive and threatening toward our crewmembers and other customers after being asked multiple times to comply with JetBlue's face mask policy and the federal mask mandate," the airline said. "The customer was eventually escorted off by law enforcement in Fort Lauderdale. The flight continued to Cancun without further incident. The safety of our customers and crewmembers is our first priority at JetBlue, and the customer in question is not welcome to fly JetBlue in the future."

According to Redick, the flight was delayed in South Florida for about 90 minutes due to the incident.

Currently, JetBlue requires face coverings inside all airport terminals and for the duration of the flight for passengers age two and older. What's more, this and other airline policies are being reinforced by a new federal mask mandate that could result in stiff penalties for violators.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Patrick Clarke

Patrick Clarke

Senior Editor

A Maryland native and wanderer who has lived across the U.S. from North Carolina to SoCal, Patrick Clarke graduated from Towson University with a B.S. in journalism. He previously worked for Bleacher

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!