JetBlue Reducing Capacity, Implementing Other Cost-Cutting Measures

Image: JetBlue Airbus A320 in Fort Lauderdale, Florida. (photo via Boarding1Now/iStock Editorial/Getty Images Plus)
Image: JetBlue Airbus A320 in Fort Lauderdale, Florida. (photo via Boarding1Now/iStock Editorial/Getty Images Plus)
Patrick Clarke
by Patrick Clarke
Last updated: 11:48 AM ET, Wed March 18, 2020

JetBlue has announced it will reduce capacity by 40 percent for April and May amid a "stunning shift" in revenue caused by a decline in new bookings, lower fares and a cancellation rate more than 10 times higher than normal stemming from the coronavirus (COVID-19) outbreak.

"As it relates to our business, we are not going to sugarcoat it. Demand continues to worsen, and the writing is on the wall that travel will not bounce back quickly," JetBlue CEO Robin Hayes and President and COO Joanna Geraghty said in a message to the carrier's 23,000 crew members on Wednesday.

"Last year on a typical day in March we took in about $22 million from bookings and ancillary fees. Throughout this March, our sales have fallen sharply and in the last several days we have taken in an average of less than $4 million per day while also issuing over $20 million per day of credits to customers for canceled bookings," the executives added.

Like its competitors, the airline has implemented several cost-cutting measures to navigate the uncharted territory, including grounding some aircraft, pay cuts for VPs and above and increasing cash reserves.

"We also expect substantial cuts in June and July, and given the unpredictability of this event, we will ground some of our aircraft," said Hayes and Geraghty. "We know this is not an easy move-it will impact hours for many frontline crew members, but it is also essential that we reduce capacity in the face of dramatically falling demand."

JetBlue is also calling for government intervention as travel bans and restrictions have compounded the industry's struggles.

"When this pandemic passes-and it will-air travel will play a major role in getting life back to normal and supporting economic recovery. We are going to need significant government help to do that," the message stated.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Patrick Clarke

Patrick Clarke

Senior Editor

A Maryland native and wanderer who has lived across the U.S. from North Carolina to SoCal, Patrick Clarke graduated from Towson University with a B.S. in journalism. He previously worked for Bleacher

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Green Getaways 2026: Sustainable Travel That Gives BackWednesday, October 7, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West and TravelPulse in the virtual studios for an exclusive webinar on...
Upcoming Webinar
Discover Europe: Passport to What’s NextThursday, October 8, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse as we Discover Europe, your passport to what’s...
Upcoming Webinar
Designed Together. Beyond Expectations. Discover Luxury Japan with BOUTIQUE JTBOctober 9, 2026Japan continues to captivate discerning travelers seeking authentic culture, extraordinary cuisine,...
Upcoming Webinar
Green Getaways 2026: Sustainable Travel That Gives BackWednesday, October 7, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West and TravelPulse in the virtual studios for an exclusive webinar on...
Upcoming Webinar
Discover Europe: Passport to What’s NextThursday, October 8, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse as we Discover Europe, your passport to what’s...
Upcoming Webinar
Designed Together. Beyond Expectations. Discover Luxury Japan with BOUTIQUE JTBOctober 9, 2026Japan continues to captivate discerning travelers seeking authentic culture, extraordinary cuisine,...