Report Shows Airlines Doing Little to Curb Discrimination on Flights

Image: PHOTO: Angry air passengers. (photo courtesy of Thinkstock)
Image: PHOTO: Angry air passengers. (photo courtesy of Thinkstock)
Alex Temblador
by Alex Temblador
Last updated: 11:01 AM ET, Thu December 13, 2018

Just a few months ago, a passenger on a Ryanair flight went viral when video surfaced of his racist remarks against another passenger. The viral story was fueled even more by people's surprise that the flight attendants didn't remove the passenger. Unfortunately, incidents like this are not uncommon.

A new report by the International Air Transport Association shows that airlines are not doing much when it comes to racism and sexual harassment on flights.

The International Air Transport Association reported that there were 350 reported cases of racial, homophobic, ageist, and sexual abuse on flights, and yet only one in 20 offenders were removed from planes.

Police or security personnel were involved in only 178 of the incidents and 141 of the incidents resulted in a simple warning.

The real kicker? Only 17 of the 350 passengers who engaged in discriminatory or abusive behavior were taken off the aircraft.

"There should be zero tolerance to this," said Tim Colehan, assistant director of external affairs at IATA. "However, it requires people to be willing to report the incident to the crew and sometimes for there to be witnesses. And if a country doesn't have the jurisdiction to intervene, the accused will just be released."

The International Civil Aviation Organization tried to battle these inflight offenses with their Montreal Protocol of 2014, which sought to encourage action against these offenses and close up some jurisdiction loopholes, but only 15 of the 22 countries have ratified the law. Three of the biggest aviation markets-the U.S., China, and the U.K.-have not adopted the ruling.

Topics From This Article to Explore

Get To Know Us Better

Agent At Home

Helping leisure selling travel agents successfully manage their at-home business.

Subscribe For Free

Agent Specialization: Group Travel

Laurence Pinckney

Laurence Pinckney

CEO of Zenbiz Travel, LLC

About Me
Agent At Home

Helping leisure selling travel agents successfully manage their at-home business.

Subscribe For Free

Agent Specialization: Group Travel

Laurence Pinckney

Laurence Pinckney

CEO of Zenbiz Travel, LLC

About Me

Become A Travel Expert

Upcoming Webinar
Zoëtry Wellness & Spa Resorts WebinarSEP 26 2PM ETLean how an intimate getaway at Zoëtry artfully balances unrivaled luxury and personal well-being.
Upcoming Webinar
Porter Airlines WebinarSEP 28 2PM ETJoin Porter's webinar and learn how we are turning the idea of economy air travel "upside down".
Upcoming Event
Destination Leisure Travel ExpoOctober 11-12 2-5PM ETDestination Leisure Travel Expo
Upcoming Webinar
Zoëtry Wellness & Spa Resorts WebinarSEP 26 2PM ETLean how an intimate getaway at Zoëtry artfully balances unrivaled luxury and personal well-being.
Upcoming Webinar
Porter Airlines WebinarSEP 28 2PM ETJoin Porter's webinar and learn how we are turning the idea of economy air travel "upside down".
Upcoming Event
Destination Leisure Travel ExpoOctober 11-12 2-5PM ETDestination Leisure Travel Expo