by Donald Wood
Last updated: 8:30 AM ET, Thu October 19, 2023
Southwest Airlines revealed a re-designed experience created
to make it easier than ever for meeting planners to manage travel with the
carrier, dubbed Southwest Business Meetings.
As part of the new program, meeting planners will have
access to industry-leading tools, including automated proposal processes,
complimentary name change requests up until 24 hours before scheduled departure,
and better reporting.
Southwest Business Meetings was designed to give meeting
planners peace of mind when choosing Southwest to get their meeting
participants to and from their events.
“Southwest Business Meetings is another step in our
commitment to better serve travel programs while removing friction and bringing
a new level of digital hospitality to managing meeting travel,” Southwest Chief
Sales Officer Dave Harvey said.
“These new tools and features allow planners the ability to
focus more on their event and less on travel while letting Southwest create
unique solutions designed to provide more benefits to them and their travelers,”
Harvey continued.
For meetings with 25 or more travelers, planners can now
enjoy several new options, such as:
- Automated proposal requests.
- Streamlined proposal management and proposal tracking.
- Self-service name change requests up until 24 hours before
departure.
- Booking meetings travel in the booking channel of choice
(GDS, API/Direct Connect, or SWABIZ).
- Viewing meetings specific reporting within Southwest
Business Assist.
To learn more about Southwest Business Meetings, visit Southwest’s
official website.
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