Southwest Spending Millions Each Week on Maintenance Issues

Image: PHOTO: Southwest plane taking off. (photo via Houston Hobby / Stephen M. Keller 2018 / Southwest) (Photo via Houston Hobby / Stephen M. Keller 2018 / Southwest)
Image: PHOTO: Southwest plane taking off. (photo via Houston Hobby / Stephen M. Keller 2018 / Southwest) (Photo via Houston Hobby / Stephen M. Keller 2018 / Southwest)
Mia Taylor
by Mia Taylor
Last updated: 3:35 PM ET, Tue March 5, 2019

The costs of an ongoing feud with its mechanics' union are rising for Southwest Airlines.

Between canceled flights and out-of-service jets, the airline is spending millions of dollars each week, its CEO, Gary Kelly, said Tuesday, according to CNBC.

The airline is now embroiled in a lawsuit with the union, which it claims has been encouraging members to write-up minor maintenance issues in order to keep jets grounded and gain leverage in ongoing talks. The Aircraft Mechanics Fraternal Association, which represents more than 2,400 Southwest mechanics, denies the allegations.

The contract negotiations at the center of the battle date back more than six years. Most recently, in September, the union rejected a new contract offer based on what it said was an inadequate pay increase offer.

Last month, Southwest was forced to declare an "operational emergency" at several maintenance locations and demanded mechanics show up for work or be terminated.

According to CNBC, more Southwest flights have been canceled since mid-February than among competitors.

Typically, the airline has about 20 planes out of service due to unexpected maintenance issues, but that number has doubled amid the union stand-off.

Some 89 Southwest flights were canceled Tuesday, which represents about two percent of the airline's schedule, according to flight-tracking site FlightAware.

By comparison, JetBlue had 12 canceled flights during the same time, while United had eight.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Mia Taylor

Mia Taylor

Senior Editor

Mia Taylor is an award-winning journalist who has two decades of experience. Most recently she worked as a staff writer for America's largest digital publisher DotdashMeredith, where she contributed stories on a daily basis to four of the company's most iconic brands - Parents,Real Simple, Better Homes & Gardens, and Health. Her work has also appeared in Travel + Leisure, The Boston Globe, The San Diego UnionTribune, Westways Magazine, Fortune, and more.

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.

Don't Miss These Travel Agent Events and Trainings

Watch Now!
Discover Alaska with Princess: Expert Insights and Selling Strategies for Travel AdvisorsTuesday, October 20, 2026
2:00pm Eastern
Discover Alaska with Princess: Expert Insights and Selling Strategies for Travel Advisors webinar...
Upcoming Webinar
MSC Cruises Exclusive Preview: New MSC World Atlantic Reveal & MoreWednesday, October 21, 2026
2:00pm Eastern
As we approach the one-year countdown to the highly anticipated arrival of MSC World Atlantic, join...
Upcoming Webinar
Mexico for the Western Traveler Part 1: 2026Thursday, October 22, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West and TravelPulse in the virtual studios for Discover Mexico for the...
Watch Now!
Discover Alaska with Princess: Expert Insights and Selling Strategies for Travel AdvisorsTuesday, October 20, 2026
2:00pm Eastern
Discover Alaska with Princess: Expert Insights and Selling Strategies for Travel Advisors webinar...
Upcoming Webinar
MSC Cruises Exclusive Preview: New MSC World Atlantic Reveal & MoreWednesday, October 21, 2026
2:00pm Eastern
As we approach the one-year countdown to the highly anticipated arrival of MSC World Atlantic, join...
Upcoming Webinar
Mexico for the Western Traveler Part 1: 2026Thursday, October 22, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West and TravelPulse in the virtual studios for Discover Mexico for the...