Are These the Worst Frequent Flier Programs?

Image: PHOTO: A Spirit Airbus A320 at the gate at Minneapolis–Saint Paul International Airport. (photo via Wikimedia Commons/Tpdwkouaa)
Image: PHOTO: A Spirit Airbus A320 at the gate at Minneapolis–Saint Paul International Airport. (photo via Wikimedia Commons/Tpdwkouaa)
Janeen Christoff
by Janeen Christoff
Last updated: 3:00 PM ET, Thu January 19, 2017

These days, frequent flier programs have evolved into a complicated morass of miles and points and credit cards and deals. Long gone are the straightforward mileage accruals of yesteryear. These days, frequent fliers can feel far from rewarded reports Cheat Sheet.

"What started out as a marketing effort to reward and retain the business of frequent travelers quickly ballooned into a big and complicated business," writes Megan Elliott.

In fact, Elliott reports that airlines earn more than $1 billion per year with these programs. There's definitely an airline mileage program for every traveler. How do you know which one is for you? Elliott takes a look at some of the programs that you might want to pass over.

[READMORE]READ MORE: American First To Follow United's Lead With New Basic Economy Fares [/READMORE]

Not surprisingly, Spirit Airlines didn't fly so high in the ratings. The airline that nickels and dimes passengers also has a poor frequent flier program.

"While U.S. News praised the Free Spirit for offering multiple ways to earn miles and achieve elite status, it dinged the program for letting miles expire after just three months of account inactivity and for not letting people transfer miles between accounts," notes Elliott.

Delta Sky Miles also got a poor score based on changes it recently made to its program.

"In January 2015, it started awarding miles based on ticket purchase price rather than miles flown, a move that benefits frequent travelers with unlimited expense accounts but hurts occasional flyers," note Elliott.

United also came in at the bottom after it made similar changes to its program as Delta.

"The program's rules are complex, it's hard to book award tickets, and miles expire after 18 months of account inactivity," writes Elliott.

Which other airlines came in at the bottom? Read on here.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Janeen Christoff

Janeen Christoff

Executive Editor - AGENTatHOME | TravelPulse Content Strategy

Editor Executive Editor - AGENTatHOME | TravelPulse Content Strategy true [email protected] 9088 14744 Janeen Christoff caught the travel bug while living in London, England. After two years on the road, she settled in Los Angeles and focused her writing on

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Fiesta Americana Travelty Collection, What Advisors Need to KnowThursday, August 6, 2026
2:00pm Eastern
Stay ahead with the latest updates from Fiesta Americana Travelty Collection, featuring upscale...
Upcoming Webinar
Experiential and Adventure WebinarTuesday, August 11, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse in the virtual studios on August 11 for the...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...
Upcoming Webinar
Fiesta Americana Travelty Collection, What Advisors Need to KnowThursday, August 6, 2026
2:00pm Eastern
Stay ahead with the latest updates from Fiesta Americana Travelty Collection, featuring upscale...
Upcoming Webinar
Experiential and Adventure WebinarTuesday, August 11, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse in the virtual studios on August 11 for the...
Upcoming Webinar
New Orleans: Timeless Traditions & Nonstop CultureThursday, August 13, 2026
2:00pm Eastern
Learn about New Orleans from the New Orleans experts. During the presentation, you'll hear about...