NTSB Reveals Likely Cause of United Flight 328 Engine Fire

Image: PHOTO: NTSB officials inspected the damaged right engine of United Flight 328. (NTSB/Flickr) (National Transportation Safety Board)
Image: PHOTO: NTSB officials inspected the damaged right engine of United Flight 328. (NTSB/Flickr) (National Transportation Safety Board)
Rich Thomaselli
by Rich Thomaselli
Last updated: 4:32 PM ET, Tue February 23, 2021

U.S. National Transportation Safety Board Chairman Robert Sumwalt said a preliminary assessment of the Pratt & Whitney engine that failed Saturday in a United Airlines Boeing 777-200 plane showed damage to the fan blades consistent with metal fatigue.

United Flight 328 from Denver to Honolulu turned around and safely landed at Denver International Airport with no injuries. But not before dramatic social media pictures and video chronicled the harrowing sequence of an engine on fire and debris falling from the sky onto a suburb in Denver.

United Airlines on Sunday announced it is grounding all 52 of the Boeing 777 airplanes powered by Pratt & Whitney Series 4000 engines in its fleet - 24 active and 28 in storage

Sumwalt made his remarks in a briefing on Monday night.

The Boeing 777-200 that United used on the flight was 26 years old. Sumwalt said he was unsure whether this incident is related to a similar engine failure on a United flight in February of 2018 in which a fracture in a fan blade caused by metal fatigue was found to be at fault.

A similar investigation is currently underway in Japan, where a Japan Airlines 777 with the same Pratt & Whitney engine failed in December. Investigators so far say they found two damaged fan blades, one with metal fatigue.

"What is important that we really truly understand the facts, circumstances and conditions around this particular event before we can compare it to any other event," Sumwalt said.

Boeing recommended that airlines suspend the use of the planes temporarily until a cause is identified.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Unveiling Oceania Cruises’ New Voyages, Plus Caribbean GetawaysWednesday, June 10, 2026
2:00pm Eastern
This exclusive webinar will showcase what’s new, what’s next, and how these immersive itineraries are...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Unveiling Oceania Cruises’ New Voyages, Plus Caribbean GetawaysWednesday, June 10, 2026
2:00pm Eastern
This exclusive webinar will showcase what’s new, what’s next, and how these immersive itineraries are...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....