Southwest Using Cash Incentive for Staff Referrals

Image: Southwest Airlines aircraft. (photo via Andrei Stanescu/iStock Editorial/Getty Images Plus)
Image: Southwest Airlines aircraft. (photo via Andrei Stanescu/iStock Editorial/Getty Images Plus)
Rich Thomaselli
by Rich Thomaselli
Last updated: 5:46 PM ET, Wed August 18, 2021

Ah, money.

The ultimate enticement.

Southwest Airlines knows this.

The Dallas-based carrier is offering bonuses worth $300 to current staff if they identify and suggest a future Southwest employee, a move the airline hopes will ease its struggles in filling jobs, according to CNBC.

The bonus program will run through Nov. 20.

Southwest saw how staffing shortages in the industry affected fellow airlines after watching Spirit Airlines suffer through a horrendous two weeks of cancellations. Spirit canceled more than 2,800 flights, as staffing was a large part of the issue, and admitted it lost more than $50 million.

Southwest also admitted that the delta variant of the COVID-19 virus is already having an effect on bookings.

"Southwest is experiencing a sharp decline in qualified applicants due to low labor force participation and competition for available talent," Southwest vice president and chief people officer Julie Weber wrote in a Tuesday note to staff, which was reviewed by CNBC.

Southwest staff can receive 20,000 "SWAG Points" - 10,000 on their referral's first day of work and 10,000 after that person completes six months with the airline. Those points on Southwest's internal platform have a taxable value of 1.5 cents each, a company document says, giving the points a value of about $300. Southwest's points can be redeemed for frequent flyer miles, gift cards or concert tickets.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Discover KLM Royal Dutch AirlinesThursday, June 4, 2026
2:00pm ET
Join Travel Weekly and Air France-KLM for deep dive into the world of KLM Royal Dutch Airlines. You’ll...
Upcoming Webinar
Unveiling Oceania Cruises’ New Voyages, Plus Caribbean GetawaysWednesday, June 10, 2026
2:00pm Eastern
This exclusive webinar will showcase what’s new, what’s next, and how these immersive itineraries are...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...
Upcoming Webinar
Discover KLM Royal Dutch AirlinesThursday, June 4, 2026
2:00pm ET
Join Travel Weekly and Air France-KLM for deep dive into the world of KLM Royal Dutch Airlines. You’ll...
Upcoming Webinar
Unveiling Oceania Cruises’ New Voyages, Plus Caribbean GetawaysWednesday, June 10, 2026
2:00pm Eastern
This exclusive webinar will showcase what’s new, what’s next, and how these immersive itineraries are...
Upcoming Webinar
Small Groups, Big AdventuresThursday, June 18, 2026
2:00pm ET
Join Trafalgar and Insight Vacations for an exclusive launch webinar introducing 56 new Small Group...