Survey Shows Wi-Fi Quality Can Make or Break a Flight Booking

Paul Thompson
by Paul Thompson
Last updated: 8:00 PM ET, Thu July 14, 2016

Photo courtesy of Thinkstock

The ability to connect to Wi-Fi is so important to travelers now, that it is now a primary deciding factor for people looking to buy plane tickets. This and other revelations have been revealed in the results of Honeywell's third annual Passenger Connectivity Survey.

Nearly three out of four airline passengers say they are ready to switch airlines to have access to a faster, more reliable Internet connection while airborne. Most travelers are dissatisfied with Wi-Fi service on their flights with only 22 percent reporting an "extremely reliable" experience within the past twelve months.

On the manufacturing side, Airbus is also far along in the engineering and certification work to make JetWave and GX Aviation an option for new aircraft in production across its entire catalog, and numerous certification processes are engaged to ensure GX and JetWave hardware can be installed on older planes as well. In addition, Boeing and Honeywell are working together to make the system offerable on a range of Boeing aircraft.


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Paul Thompson

Paul Thompson

Paul Thompson is an airline industry veteran, specializing in airlines, general aviation, aircraft manufacturing and the travel...

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