TAP Air Portugal Reduces Its Operations Temporarily

Image: PHOTO: TAP Air Portugal Airbus A319. (photo via Yellow_lizard/iStock Editorial/Getty Images Plus)
Image: PHOTO: TAP Air Portugal Airbus A319. (photo via Yellow_lizard/iStock Editorial/Getty Images Plus)
by Soheila Hakimi
Last updated: 11:51 PM ET, Thu March 19, 2020

Portugal's leading airline TAP AIR Portugal announced today that they will be temporarily reducing operations given the sharp drop in demand following new international travel restrictions governments have been put in place to minimize the spread of coronavirus.

"We are working on the continuity of our business, confident that we will return soon to our usual pace of activity, always focusing on the future, sustainability and growth of TAP," said CEO Antonoaldo Neves. "We thank our employees for their commitment and sense of mission at a time as we all do our best to take care of our customers and of Portugal."

TAP also issued a formal apology for all those burdened by longer than usual wait times when calling into the airline's Customer Service Center. Given the high volume of calls, passengers affected by flight cancellations during this time should visit refunds.flytap.com, to obtain a full refund voucher for the total amount paid for the ticket, valid for one year. Further, customers with flights not yet canceled are advised to consult the status of their flight before heading to the airport.

For additional information on the impact, coronavirus is having on TAP Airline's operations along with day to day updates, visit https://www.flytap.com/pt-pt/ultimas-atualizacoes.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
July Avanti Destinations WebinarTuesday, July 14, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!