More Reliable Service Coming for Amtrak Northeast Corridor Customers

Image: PHOTO: A moving Amtrak passenger train pulling into a station. (photo via shanetrue / iStock Editorial / Getty Images Plus)
Image: PHOTO: A moving Amtrak passenger train pulling into a station. (photo via shanetrue / iStock Editorial / Getty Images Plus)
TravelPulse Staff
by TravelPulse Staff
Last updated: 6:00 AM ET, Sun July 29, 2018

WHY IT RATES: Those traveling with Amtrak can expect a more pleasant and reliable experience with smoother rides and an improved train on-time performance.-Jessica Zickefoose, TravelPulse Associate Editor


Amtrak is investing $370 million over an estimated three-year period for new equipment that will improve the overall experience for those traveling along the Northeast Corridor (NEC). The purchase of this new equipment will double Amtrak engineering efforts on the NEC, accelerating maintenance work.

"More than 890,000 Amtrak customers and commuter passengers rely on the Northeast Corridor for transportation every weekday, and we are working to make their ride smoother and more reliable," said Amtrak Executive Vice President and Chief Operating Officer Scot Naparstek.

Amtrak is investing in one track laying system, two undercutters, five high-speed surfacing machines, reference surfacing, heavy lift cranes for New York Penn Station and the necessary freight cars and locomotive power to help sufficiently advance the Northeast Corridor to a state of good repair.

These upgrades will significantly improve train on-time performance and quality of our customer experience with smoother rides. Customers consistently rate schedule reliability as the primary factor in judging their satisfaction with Amtrak services.

In addition to these investments, Amtrak is also working to advance other long-term upgrades such as: buying modern train equipment, including new Acela trainsets; ongoing Concourse Management Strategy studies of New York Penn Station and; further development of stations in Chicago, Washington, D.C., Baltimore-Penn, Philadelphia 30th Street and the new Moynihan Train Hall in New York; and advancement of the critical Gateway Program.

Visit our photo gallery and video library for images of the project.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Destination Weddings & HoneymoonsTuesday, September 22, 2026
2:00pm Eastern
Join Travel Weekly TravelAge West, and TravelPulse as we showcase romantic hotels and resorts designed...
Upcoming Webinar
The Islands of the Bahamas: 16 Islands, Endless LuxuryWednesday, September 23, 2026
2:00pm Eastern
The modern luxury traveler demands far more than breathtaking aesthetics, they seek effortless...
Upcoming Webinar
Beyond the Ice: Explore the Poles the National Geographic-Lindblad Expeditions Way.Friday, September 25, 2026
2:00pm Eastern
Join Darrell Wyatt, Regional Sales Director, and Kevin Rattue, Naturalist, to discover what makes...
Upcoming Webinar
Destination Weddings & HoneymoonsTuesday, September 22, 2026
2:00pm Eastern
Join Travel Weekly TravelAge West, and TravelPulse as we showcase romantic hotels and resorts designed...
Upcoming Webinar
The Islands of the Bahamas: 16 Islands, Endless LuxuryWednesday, September 23, 2026
2:00pm Eastern
The modern luxury traveler demands far more than breathtaking aesthetics, they seek effortless...
Upcoming Webinar
Beyond the Ice: Explore the Poles the National Geographic-Lindblad Expeditions Way.Friday, September 25, 2026
2:00pm Eastern
Join Darrell Wyatt, Regional Sales Director, and Kevin Rattue, Naturalist, to discover what makes...