Cruise & Cruise Line

Burst Pipe Causes Flooding, Delays Carnival Sensation Departure

Image: Carnival Sensation (photo courtesy Carnival Cruise Line) (Carnival)
Image: Carnival Sensation (photo courtesy Carnival Cruise Line) (Carnival)
Rich Thomaselli
by Rich Thomaselli
Last updated: 11:31 AM ET, Sun October 6, 2019

An apparent burst water pipe in the pool was the cause of flooding and air conditioning issues on Friday, delaying the departure of Carnival Cruise Lines' Sensation.

The ship was leaving Key West, Fla., for a four-day itinerary.

According to CruiseHive, passengers said the burst pipe caused flooding in several rooms and knocked out the air conditioning in several more rooms, resulting in ship officials having to re-accommodate dozens of passengers.

Some cabins had three to four feet of water and others were steamy hot because of the lack of air conditioning. The Sensation remained in port at Key West while technicians and repairmen could board the boat to repair the issues.

According to CruiseHive, the Sensation - one of the oldest ships in Carnival's fleet having first gone to sea in 1993 - was able to get leave Key West and arrived in Cozumel, Mexico on Saturday.

Carnival offered compensation to the guests affected by the flooding and air conditioning issues, with some receiving a full refund and a future cruise credit.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Sani/Ikos Group: Luxury Beachfront Resorts in Greece & SpainTuesday, July 28, 2026
2:00pm Eastern
Join us for an exclusive webinar introducing Sani/Ikos Group, a collection of luxury beachfront...
Upcoming Webinar
Asia Travel That SellsWednesday, July 29, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for an in depth webinar on Asia travel. Explore...
Upcoming Webinar
Close to Home, Big Opportunity: Selling Today's Domestic Travel TrendsThursday, July 30, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for a webinar exploring the growing demand for...
Upcoming Webinar
Sani/Ikos Group: Luxury Beachfront Resorts in Greece & SpainTuesday, July 28, 2026
2:00pm Eastern
Join us for an exclusive webinar introducing Sani/Ikos Group, a collection of luxury beachfront...
Upcoming Webinar
Asia Travel That SellsWednesday, July 29, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for an in depth webinar on Asia travel. Explore...
Upcoming Webinar
Close to Home, Big Opportunity: Selling Today's Domestic Travel TrendsThursday, July 30, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for a webinar exploring the growing demand for...