New York City Tourism Hurt by Omicron

Image: Empire State Building & New York City Skyline (Photo via Lauren Bowman)
Image: Empire State Building & New York City Skyline (Photo via Lauren Bowman)
Rich Thomaselli
by Rich Thomaselli
Last updated: 10:47 AM ET, Mon February 21, 2022

The surge of the COVID-19 Omicron variant late last year and into January of this year did enough to prevent New York City from reaching its expected visitor target for 2021, the New York Times reported.

NYC & Company, the city's main tourism agency, worked diligently to bolster tourism with a variety of programs and events. The agency said in October that it should finish 2021 with 34.6 million tourists coming to New York City.

But that was right around the time that Omicron started heating up, with a drastic surge in positive cases not only in the city but around the world that once again affected travel.

Instead, the Times reported that 32.9 million tourists visited New York in 2021, about 1.7 million less than expected.

While that number exceeded the number of tourists who made NYC a destination 2020 by 47 percent - the first full year of the pandemic - it was still less than half of the 66 million people who traveled to the city in 2019.

A soft January of 2022 also forced NYC & Company to temper its original predictions for the number of tourists this year. the tourism agency projected 57.8 million visitors but now says it will be more like 56.5 million.

But hotel occupancy rates appear to be inching back up now that Omicron seems to be dwindling.

"If you want some good news, it is that tourists or leisure travelers are returning pretty much in force," Sean Hennessey, a professor at New York University, told the Times. "And amazingly enough, they are in many cases willing to pay more for a night's room than they were prior to Covid. But the return to the office has gone slowly, and that has dampened expectations of a robust rebound in corporate travel."


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...
Travel Agent Academy
Travel Agent Academy
Puerto Vallarta Specialist ProgramEnveloped in the beauty of a by-gone time, this colorful town on Mexico’s Pacific Coast is sure to win...
Travel Agent Academy
Travel Agent Academy
Korea Travel Specialist ProgramThis course will allow you to explore this fascinating country's incredible diversity of experiences...
Travel Agent Academy
Travel Agent Academy
Costa Rica Specialist ProgramCosta Rica Specialist Program academy ENROLL NOW Costa Rica offers golden shores, fish-filled waters,...

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Upcoming Webinar
Discover Houston, A World in a CityMonday, June 22, 2026
2:00pm Eastern
Join Visit Houston for an inside look at one of the country’s most dynamic and diverse destinations....
Upcoming Webinar
Why Cruise, When You Can CunardWednesday, June 24 2026
2:00pm Eastern
When cruise is the option, Cunard is the difference. This session explores what sets the Cunard...
Upcoming Webinar
July AAT Kings WebinarTuesday, July 7, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!