Americans Lie About Wi-Fi Access on Vacation

Image: PHOTO: Workers are checking email and taking calls on vacation. (photo via grinvalds / iStock / Getty Images Plus)
Image: PHOTO: Workers are checking email and taking calls on vacation. (photo via grinvalds / iStock / Getty Images Plus)
Janeen Christoff
by Janeen Christoff
Last updated: 5:29 PM ET, Thu August 22, 2019

As emails and work calls are more likely to come through on mobile phones, jobs are encroaching on vacation time, making Americans feel they need to lie about their cell reception and Wi-Fi access in order to enjoy their breaks.

According to the 2019 Vacation Confidence Index, released by Allianz Global Assistance, little white lies about Wi-Fi access are acceptable to half (49 percent) of working Americans avoiding checking into the office while on vacation.

"Email creep," which refers to work obligations that encroach on personal time, affects two-thirds of U.S. workers, and the excuse most commonly used to avoid checking in while on vacation is poor service.

Millennials are the most likely to use this as an excuse with 59 percent indicating this would be something they would do. Forty-nine percent of Gen-Xers would use this excuse and 32 percent of Boomers.

Those earning more than $50,000 a year are significantly more likely (53 percent) to use the excuse compared to those earning less than $50,000 (39 percent).

Allianz also figured out who the person most likely to use poor connectivity as an excuse was and found that it would be a white (53 percent), college-educated (50 percent) Millennial (59 percent) who is married (53 percent) with children (53 percent) and working full time (50 percent) for an annual salary of more than $50,000 (53 percent) in the Northeast (53 percent).

Some Americans, however, are very conscious of staying connected on vacation. The survey found that a quarter of all working Americans (24 percent) make it a point go on vacation in places where they won't be affected by poor cell reception or bad Wi-Fi access that could disrupt their connection to the office.

And a majority of Americans would choose to work even more while away if it meant they were able to take more vacations throughout the year. Fifty-four percent said they would prefer to check in with the office if it meant more time off with Millennials leading the way at 64 percent. Boomers were more likely (54 percent) to prefer fewer vacations if it means they could be unplugged from the office.

"Most working Americans feel pressured to spend their vacations attached to their work email, when they may just need a few days to unplug. Consequently, half of U.S. workers are willing to lie about lack of connectivity to set them free from work obligations," said Daniel Durazo, director of marketing and communications at Allianz Global Assistance USA. "For travelers seeking a carefree getaway from the grind, trip insurance offers peace of mind and 24/7 global assistance to help them stay cool and collected when faced with covered travel disruptions."


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Janeen Christoff

Janeen Christoff

Executive Editor - AGENTatHOME | TravelPulse Content Strategy

Editor Executive Editor - AGENTatHOME | TravelPulse Content Strategy true [email protected] 9088 14744 Janeen Christoff caught the travel bug while living in London, England. After two years on the road, she settled in Los Angeles and focused her writing on

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Fiesta Americana Travelty Collection, What Advisors Need to KnowThursday, August 6, 2026
2:00pm Eastern
Stay ahead with the latest updates from Fiesta Americana Travelty Collection, featuring upscale...
Upcoming Webinar
Experiential and Adventure WebinarTuesday, August 11, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse in the virtual studios on August 11 for the...
Upcoming Webinar
Headline: Learn about the New Riviera Travel River CruisesWednesday, August 12, 2026
2:00pm Eastern
If you haven't sold or sailed on Riviera over the past two years then you haven't experienced the new...
Upcoming Webinar
Fiesta Americana Travelty Collection, What Advisors Need to KnowThursday, August 6, 2026
2:00pm Eastern
Stay ahead with the latest updates from Fiesta Americana Travelty Collection, featuring upscale...
Upcoming Webinar
Experiential and Adventure WebinarTuesday, August 11, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse in the virtual studios on August 11 for the...
Upcoming Webinar
Headline: Learn about the New Riviera Travel River CruisesWednesday, August 12, 2026
2:00pm Eastern
If you haven't sold or sailed on Riviera over the past two years then you haven't experienced the new...