by Donald Wood
Last updated: 4:09 PM ET, Wed June 15, 2016
Photo courtesy of JetBlue
Crew members on a JetBlue Airways flight to Orlando went out of their way to comfort a grieving grandmother who lost her grandson in the terrorist attack on the Pulse nightclub Sunday.
According to the Washington Post, the grandmother of 20-year-old Luis Omar Ocasio-Capo-one of the youngest victims in the Orlando massacre-was traveling alone when attendant Katie Davis Karas and the other JetBlue employees decided to remain at her side throughout the flight.
On Monday, JetBlue announced the airline would provide free flights to immediate family members and domestic partners of victims of the terrorist attack in Orlando. The flight crew knew that the woman had lost her grandson in the shooting, and wanted to take good care of her.
One of the members of the flight crew came up with the idea to have the passengers on the flight sign a condolence note for the woman. Instead of just signing their name, though, the other people on the plane wrote long messages to the grandmother that filled up several pages.
In addition, the flight attendants held a moment of silence for Omar, and every passenger on the plane stopped and spoke to the grandmother before leaving the plane. Karas shared the experience on her Facebook page.
"Some just said they were sorry, some touched her hand, some hugged her, some cried with her," Karas said on Facebook. "But every single person stopped to speak to her, and not a single person was impatient at the slower deplaning process."
"I am moved to tears yet again as I struggle to put our experience into words," Karas continued. "In spite of a few hateful, broken human beings in this world who can all too easily legally get their hands on mass assault weapons - people ARE kind. People DO care. And through our customers' humanity today, and through the generosity of this wonderful company I am so grateful to work for, I am hopeful that someday soon we can rally together to make the world a safer place for all."
For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.
Topics From This Article to Explore
