WHY IT RATES: Auguste has a history of success in guest services, training, project management, operations and more. --Janeen Christoff, TravelPulse Managing Editor
Scenic has appointed Lisa Auguste, a leader in luxury groups cruise travel, to be its new Groups Director-North America.
Auguste comes to Scenic with a wealth of cruise experience, much of it in the arena of groups, but also with a history of success in guest services, training, project management, operations, etc.
Her career at Oceania Cruises grew from Manager of Reservations, Groups Department to VP of International Operations for Oceania and Regent-in the space of eight years. She then spent 18 months getting Atlas Ocean Voyages up and running in the U.S., handling and overseeing nearly all aspects of a start-up operation-from launching the company's reservations system to hiring staff to developing and implementing policies and procedures to launching the line's group program. She has also worked for Swan Hellenic, Cunard, and Commodore Cruises.
"With the hiring of Lisa, we are reorganizing our efforts to establish a cohesive Groups Department for North America," said John Stunson, Vice President of Finance, Scenic USA. "Lisa comes to us with significant experience in groups in the cruising world, having served as a VP, Groups at Oceania, Groups Management in Cunard, Seabourn and Celebrity, and more recently as VP of Operations and Reservations with Atlas Ocean Voyages. We look forward to her driving a new groups vision for Scenic."
"My love is groups and developing long-term relationships with travel partners," said Auguste. "I look to build upon Scenic Group brands' existing strengths by bringing more awareness and simplicity to the group program and making it more user-friendly and profitable for travel advisors. Scenic is an established brand that's always been recognized for offering an outstanding product. I believe its multi-pronged direction for the future with both luxury river and ocean products which promises many great things to come."
Travel is certainly a big part of Lisa's life, but she does a good job of balancing her work life with her home life-enjoying time with her family, being active with her two dogs, and tending to her orchids.
For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.
Topics From This Article to Explore
