KHM Travel Group Launches DE&I Online Resource Library

Image: Business travelers. (photo via jacoblund / iStock / Getty Images Plus)
Image: Business travelers. (photo via jacoblund / iStock / Getty Images Plus)
Noreen Kompanik
by Noreen Kompanik
Last updated: 12:45 PM ET, Wed November 15, 2023

As part of KHM Travel Group’s ongoing commitment to Diversity, Equity, and Inclusion (DE&I), the host agency has released a new online library to assist and support its over 5,000 independent travel advisors across the U.S. in selling travel to diverse clients.

The library can be found in KHM Travel Group’s exclusive Agent Portal and includes a social media graphics library, inclusive language glossary, resources categorized by topic and links to additional ways agents can connect about DE&I issues. The goal of this extensive project is to expand agents’ understanding of these issues, and help them grow their businesses.

“Our ‘People First’ Core Value has driven our efforts to make KHM Travel Group an inclusive, supportive, and safe environment for our corporate team members, independent agents, and the clients we serve. In building a culture that respects and embraces DE&I, we realized there was a need for a central location for agents to access diversity education and marketing information,” said Vice President of Agent Engagement Bill Coyle.

He added, “Our new DE&I Resource Library is one of the ways we’ve invested in bringing awareness to these essential topics that impact millions of travelers.”

The DE&I Resource Library combines supplier information, KHM Travel Group resources, professional organizations, certification programs, and reading recommendations.

Current topics include Accessibility, LGBTQ+, Race and Ethnicity, and Religion and Faith. Future categories will consist of information on Military and Public Service and Women and Families as ongoing efforts to share the latest information continue.

In addition to learning opportunities through the resource library, KHM Travel Group Agents can also build their knowledge by participating in the private DE&I Agent Facebook Group, watching the Expanding the Lens segments on KHM Today, and reading the monthly DE&I-focused e-newsletter.


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