Travelport announced Wednesday the launch of an enhanced version of its industry-leading travel agency point-of-sale application, Travelport Smartpoint.
The new look Travelport Smartpoint incorporates a number of efficiency driving enhancements, many based on customer feedback.
Enhancements include interactive graphical mapping capabilities as well as a range of new intuitive tools and functions all designed to help travel agents.
Also incorporating virtual account number (VAN) payment functionality from eNett, the new version offers agents an additional safe, secure and fully integrated payment solution directly within their desktop environment.
Since launching in 2011, Travelport Smartpoint has been embraced by more than 110,000 travel agents worldwide by offering a blend of graphical and cryptic user interaction alongside a range of time-saving features: improving the agent user experience, reducing training costs, and speeding up the reservation process.
Outside of the look and feel of the product, Travelport has further added enhanced hotel shopping, intelligent fare rules and advanced seat maps that are capable of showcasing all features of a seat.
"Having collaborated very closely with our customers we're confident that the new enhancements will make the Travelport Smartpoint desktop product even more user-friendly and efficient for travel agents," said Travelport executive Jason Nash. "We've had excellent feedback from the customers we worked with during our extensive user-testing phase and used that direct engagement to fine-tune elements of the released product."
Scott Pawley, managing director at Global Travel Management, was one of the customers involved in testing the new version.
"We're already enjoying the benefits of using a modern agency desktop that supports my business and makes my agents happy," Pawley said. "For anyone that hasn't already upgraded, I would highly recommend they do.""
To find out more about Travelport Smartpoint visit travelportsmartpoint.com.
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