American Airlines Flight Attendants Win Massive Lawsuit Over Uniforms

Image: An exhausted and frustrated flight attendant. (photo via iStock/Getty Images E+/izusek)
Image: An exhausted and frustrated flight attendant. (photo via iStock/Getty Images E+/izusek)
Rich Thomaselli
by Rich Thomaselli
Last updated: 12:45 PM ET, Sat November 4, 2023

A quartet of flight attendants for American Airlines were awarded more than $1 million in a jury trial in which they said that the uniforms used by the company made them sick, according to The New York Post.

The trial took place in California. The flight attendants said that the uniforms gave them headaches, bronchitis, swollen eyes, skin rashes, and other issues.

The problem was first brought to light nearly seven years ago by flight attendant turned-author Heather Poole, who first complained about the uniforms on social media.

The suit was brought against Twin Hill and its ex-parent company, Tailored Brands. The flight attendants claimed that the uniforms were treated with formaldehyde and other toxic chemicals. But formaldehyde has been a substance used by apparel companies for decades.

But this group of flight attendants does have precedence on their side.

American, Twin Hill and Tailored Brands were sued by nearly 400 flight attendants six years ago, and a jury found that the apparel companies were a “substantial factor in causing harm.” However, the jury also said that the company did not show negligence in the design of the uniforms.

Flight attendant Tracey Silver-Charana told The Associated Press: “I would wake up and my eyes would be completely swollen. I looked like I had been in a boxing match.”

The issue is not just exclusive to American Airlines, however. Flight attendants for Alaska Airlines have raised the same questions in the past. American Airlines did end its contract with Twin Hill.

It has yet to be determined whether there will be an appeal in the case. This topic has been in the aviation world news for more than half a decade.


For the latest travel news, updates and deals, subscribe to the daily TravelPulse newsletter.

Topics From This Article to Explore

More From TravelPulse

Related Videos

Rich Thomaselli

Rich Thomaselli

Associate Writer

Editor Associate Writer true 9281 14744 Rich Thomaselli has written for TravelPulse since 2014 and has been a professional journalist for nearly 40 years. His work has appeared in USA Today, the New York Times and New York Yankees publications. He is an 11-time writ

Grow Your Travel Business With Certified Courses

Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.
Travel Agent Academy
Travel Agent Academy
Majestic Resorts Specialist ProgramDiscover all-inclusive luxury at Majestic Resorts in paradise.
Travel Agent Academy
Travel Agent Academy
Los Cabos Specialist ProgramSell the magic of Los Cabos: luxury, adventure, and endless sunshine.
Travel Agent Academy
Travel Agent Academy
Allianz Specialist ProgramProtect every journey with Allianz Partners Travel Insurance.

Don't Miss These Travel Agent Events and Trainings

Upcoming Webinar
Sani/Ikos Group: Luxury Beachfront Resorts in Greece & SpainTuesday, July 28, 2026
2:00pm Eastern
Join us for an exclusive webinar introducing Sani/Ikos Group, a collection of luxury beachfront...
Upcoming Webinar
Asia Travel That SellsWednesday, July 29, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for an in depth webinar on Asia travel. Explore...
Upcoming Webinar
Close to Home, Big Opportunity: Selling Today's Domestic Travel TrendsThursday, July 30, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for a webinar exploring the growing demand for...
Upcoming Webinar
Sani/Ikos Group: Luxury Beachfront Resorts in Greece & SpainTuesday, July 28, 2026
2:00pm Eastern
Join us for an exclusive webinar introducing Sani/Ikos Group, a collection of luxury beachfront...
Upcoming Webinar
Asia Travel That SellsWednesday, July 29, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for an in depth webinar on Asia travel. Explore...
Upcoming Webinar
Close to Home, Big Opportunity: Selling Today's Domestic Travel TrendsThursday, July 30, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for a webinar exploring the growing demand for...